raterAgent congratulates it's 2016 award winners
Posted on Mon, 19 Dec 2016 by Josh Rayner | 1 comment
The 2016 awards recognising the UK’s top estate agents for customer service have just been announced by raterAgent, the trustworthy, transparent estate and letting agent review site.
Since its launch in April 2015, some 10,851 agents dissatisfied with existing review sites have signed up to the raterAgent scheme, which sets itself apart on the genuine nature of its customer reviews. All customer feedback undergoes raterAgent’s ‘Triple lock transparency check’, which includes an algorithm that takes into account a matrix of 13 x 13 fakery factors such as the author’s IP address, location and profile. For added reassurance, reviews undergo further checks by a team of (human) moderators who check each review author against electoral roll information, social media and other sources.
raterAgent has extended its ethical ethos to its annual awards scheme, now in its second year. Rather than rely on corporate sponsorship, which could leave raterAgent vulnerable to accusations of undue influence, the company self-funds the awards. This means no agent is charged an entry fee and allows everyone in the raterAgent directory to be entered automatically, making the awards totally transparent. By keeping the awards free to enter, the winners gain recognition entirely on the basis of genuine customer reviews.
Read the full press release here - https://www.rateragent.co.uk/raterawards2016.html