Elms Estates
Rater
London, London

(4.83 out of 5)

Elms Estates London Lettings Reviews

Displaying 53 raterAgent lettings reviews

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Great and reliable service

"The experience I had as a tenant was always positive. The agency is well managed and people there are extremely helpful and friendly." read more

By Vyara K 2 months ago - 0 responses

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Proffesional at all times.

"The Elms Estates team have been managing our rental properties for 3 years. The team are extremely responsive and a shining example of professionalism at all times. I recommend them highly for both..." read more

By Ju M 6 months ago - 0 responses

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A superb agent who understands your needs

"I have been using Elms for more than 15 years. In all that time I have found them thoroughly professional and trustworthy. I have had much advise from Elms over the years in terms of rental, sales & p..." read more

By Rohan R 6 months ago - 0 responses

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Amazing customer service

"My previous estate agent (oliver Franklin) tried to rob me off my deposit money, luckily Elms estate agent has helped me step by step raising a dispute and after numerous emails we've managed to get t..." read more

By Julie huyen D 6 months ago - 0 responses

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Outstanding Management and Service

"Elms Estates dedicates its services with invaluable East-end pride and local knowledge that is second to none. The quality of service and, most importantly, the trust in delivering the kind of managem..." read more

By Dr Benjamin M 6 months ago - 0 responses

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Local expertise

"I've rented out my property whilst living abroad for the past 10 years. I moved the management over to Rutland and the team at Elms 2 years ago and have never looked back. It's complete peace of mind..." read more

By Trevor Vail 6 months ago - 0 responses

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Favour landlords, not tenants

"The agents at Elms initially sounded keen to get to the bottom of issues with the property, however this apparent support never materialised, resulting in many on going issues during the tenancy. The..." read more

By HK 10 months ago - 0 responses

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Agents who listen and care. They provide personal attention with a smile and fight for their clients

"I highly recommend Elms Estate. They are what all estate agencies should be. Thank you teal Elms for all your help, a special thank you to Jade! She went above and beyond! " read more

By Christina T 11 months ago - 0 responses

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Honest agents and very friendly

"My full deposit was returned kn leaving my property, no hidden fees etc. Friendly and helpful staff in particular Jade who was lovely." read more

By IW 1 year ago - 0 responses

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Prompt, friendly and professional lettings agents.

"Throughout my two years tenancy with Elms, I felt very at ease as a tenant. Requests and forms were dealt with promptly and in a friendly manner, and they approached the management in a relaxed way...." read more

By Aidan P 1 year ago - 0 responses

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reliable, trust worthy and honest

"Jade was our first point of contact. We greatly appreciated her efficiency to respond to any house maintenance discrepancies. She was reliable, trust worthy and honest. Thank you for making our expe..." read more

By Leah Christian 1 year ago - 0 responses

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No comment left for this review.

By Anastasia G 1 year ago - 0 responses

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I found Jade Hall to always be extremely helpful and efficient.

No comment left for this review.

By Tara Laughlin 1 year ago - 0 responses

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Professional and helpful

"Jade is very professional and helpful, both as an estate agent and property manager/letting agent. I would recommend her to anyone who was looking for a place to rent. " read more

By Jim B 1 year ago - 0 responses

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Jade Hall is the nicest Estate agent I have ever met.

"Jade Hall is the nicest Estate agent I have ever met. She is kind, organised and extremely helpful. My whole experience with Elms Estates has been great. I would wholeheartedly recommend them. E..." read more

By May S 1 year ago - 0 responses

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Efficient, personal

No comment left for this review.

By Joanna S 2 years ago - 0 responses

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No comment left for this review.

By Martin H 2 years ago - 0 responses

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Pleasantly surprised

"Estate Agents often have a bad reputation but dealing with Elms Estates is a world away from what one normally expects. From our first meeting with Chris he understood what we were looking for and did..." read more

By Andrew W 2 years ago - 1 response

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Professional service

"Bought a flat through Elms estate agents and when we decided to rent our property we used them as our letting agent as well and are still using now. We were impressed with them first time round and th..." read more

By Phyllis D 2 years ago - 1 response

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Friendly team

"We have been tenants with Elms for 11 months and overall are very pleased with the service we have received. Jade has been our main contact at Elms and has always been quick to respond to us, very hel..." read more

By Becky D 1 year ago - 1 response

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Quick, reliable and friendly

"We found Elms when walking down Bethnal Green road. They were immediately able to show us some properties and offer support in finding the right fit. Through out our tenancy we could rely on them to g..." read more

By Angela L 1 year ago - 2 responses

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Friendly, professional and approachable

"We have dealt with Elms for a little over a year now as tenants and can not fault them. They have always been there to answer any questions and are an incredibly friendly and approachable team. The wh..." read more

By Amber S 1 year ago - 1 response

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Great Landlord/Lettings Agency

"We have rented a property from Elms estates for the last 4 years and have been extremely happy with the service and assistance given by Rutland, Jade and the team over this period. The service and ove..." read more

By Anonymous 1 year ago - 1 response

*This writer has chosen to remain anonymous. However, they have registered with raterAgent and we have thoroughly checked their credentials and are satisfied that this is a genuine review of this agent.

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Excellent all round

"We rented through Elms for 4 years, and only stopped being tenants when we bought our own place. They have been excellent landlords, maintained the property we rented very well and were very quick to..." read more

By Jenny H 1 year ago - 1 response

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Highly reccomended

"I first brought my property 12 years ago from Elms and received such good service that when I decided to rent my property out they were my first choice. I approached 3 other businesses but as expecte..." read more

By Sarah G 2 years ago - 1 response

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long term partnership

"Until successfully sold by Elms Estates, Rutland's team had managed my property for over 10 years. Reliable, honest and knowledgable I wouldn't dream of using any other agency in the area and look for..." read more

By Kate W 1 year ago - 1 response

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Friendly, reliable, professional

"We've had a great experience renting from Elms Estates over the last 6 years. They're transparent, approachable. professional., and deal with things promptly. I'd certainly recommend them as agents. " read more

By E M 1 year ago - 1 response

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Excellent service

"I have been renting my Bethnal Green flat for a few years now while I am working in Reading and Elms looks after my interests well on a full management basis. I have no complaints whatsoever. Their lo..." read more

By Lewis M 2 years ago - 1 response

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Highly recommended agents

"The elms team are highly professional and extremely helpful agents. They have looked after us for 2 years as our liaison agents from when we first arrived in the UK. Friendly staff and cannot recommen..." read more

By Benson Y 2 years ago - 1 response

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very happy

"I have been working with Elms Estate now for three years they look after my property which they rent out and manage for me with no problems, they found great tenants and are always helpful and paymen..." read more

By peter o 2 years ago - 1 response

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Very good at managing property

"I have been using Elms to manage a flat for the past few years and I have been very happy with the service. I feel he acts like if he was owning the place himself and so takes a sensible approach rega..." read more

By Erwan P 2 years ago - 1 response

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A superb team.

"Elm estates have been absolutely brilliant in helping me with my problematic property for well over a year now. For years I was managing the rental of my property myself (which I was reluctant to do)..." read more

By Rory M 2 years ago - 1 response

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Excellent Service at Elms Estate Agents

"Rutland and his team have been managing my properties since 2002 and they are friendly, reliable and always able help resolve any situation. I particularly appreciate how they have helped in ensur..." read more

By Michael S 2 years ago - 1 response

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Elms Estates

"Elms have managed my flat for the past 8 years since I moved overseas and I would highly recommend them." read more

By Matthew H 2 years ago - 1 response

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Review for Elms

"Elms have managed my property for 10 years now and I have always found them to be reliable, professional and courteous. Staff are friendly and manage any issues effectively and promptly." read more

By Jayne B 2 years ago - 1 response

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Excellent Service

"Small local firm, who are hands-on and deal with problems and issues quickly and pro-actively. They know their clients, treat them attentively, remember them as individuals, providing overall excellen..." read more

By Paulo S 2 years ago - 1 response

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Total peace of mine

"I have rented out my flat in Whitechapel for some years now, and have dealt with Elms Estates all of that time. My property is fully managed as I live too far away to do it myself, plus i dont have th..." read more

By Amanda d 2 years ago - 1 response

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Personal service

"4 years ago I bought a buy-to-let property through Elms Estate. Elms Estate has been managing the property since then. Working with Elms has been a positive experience so I can recommend them to bu..." read more

By Kari S 2 years ago - 1 response

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Outstanding

"I have been dealing with Elms Estate Agents now for around 10 years off and on as a landlord and a seller and can only say that whatever problem has arisen with the properties they have managed for me..." read more

By Martin R 2 years ago - 1 response

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Elms Estates Review

"Both my brother and I have used Elms as a to sell, rent and manage flats for us over the last five plus years. They have always been exceptionally helpful to us and have offered us invaluable advice,..." read more

By Pereen d 2 years ago - 1 response

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No comment left for this review.

By marianna z 2 years ago - 0 responses

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Elm's Been Great

"I've used Elm as a non-resident landlord for the past eight-plus years. They have always been good for me. At times when the property has problems that need fixing, they've even gone round and fixed s..." read more

By Nick T 2 years ago - 1 response

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Long time client

"Elms Estates have been managing my property for me since 2009 and continue to do so. For over 6 years I have always received great service and the most impressive part is that I have been dealing with..." read more

By Scott D 2 years ago - 1 response

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Exemplary review

"In the numerous dealings that I have had with Elms Estates over a number of years, I have always been impressed by their level of professionalism, the integrity of their advice and the of courtesy of..." read more

By Brian L 2 years ago - 1 response

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As letting agent

"Always very good and helpful." read more

By John B 2 years ago - 1 response

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excellent

"Good value for me as a landlord, but also good for tenants, just excellent value." read more

By Fabien D 2 years ago - 1 response

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Outstanding

"Elms have managed my property for more than 10 years. Their service is personal, highly efficient and the quality of tenants consistently high. Staff are always availed and keep us informed at all tim..." read more

By Dale C 2 years ago - 1 response

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Top Class Service

"I have been using Elms Estates to manage my rental property for nearly ten years. In this time I have found them to be very professional, hard working and courteous. Personally, as a landlord my list..." read more

By Jay A 2 years ago - 1 response

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Elms simply the BEST

"I have had the pleasure of dealing with all the staff of Elms Estate Agents since they opened many years ago. I have purchased and sold many properties through this superb agency. The main strength of..." read more

By rohan r 2 years ago - 1 response

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Responsive

"I have used Elms to act as property managers for 7 years. Their rate is competitive and they have been very responsive to deal with issues that arise." read more

By Andrew M 2 years ago - 1 response

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Very helpful agents

"Elms Estates have successfully managed my rental property for nearly ten years. During this time there has been a few changes of tenant but Elms have always found replacement tenants quickly, meanin..." read more

By Irene C 2 years ago - 1 response

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Friendly service

"Elms offer a fast, reliable and friendly service. As landlords we have been very impressed at the speed at which they have secured tenants and their ability to manage our properties professionally. We..." read more

By Victoria F 2 years ago - 1 response

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Simply the best

"I have entrusted Elms Estates to look after my property for a number of years. I simply cannot fault them they are BRILLIANT. Very friendly, efficient and 'people oriented' they provide a great manag..." read more

By Luke A 2 years ago - 1 response

Reviews from elsewhere

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Contact this branch

Elms Estates

454 Bethnal Green Road

London

London

E2 0EA

UK

020 7729 5665 (sales)

020 7729 5665 (lettings)

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