Thomas Marsh
Rater
Grays, Essex

(4.9 out of 5)

Thomas Marsh Grays Reviews

Displaying 102 raterAgent reviews

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Highly recommended

"We were very pleased with the service provided by Thomas Marsh and a special mention goes to Bailee. He was very professional throughout the process of purchasing our property and nothing seemed too m..." read more

By Lorraine W 4 weeks ago - 0 responses

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Excellent Fantastic Brilliant exceed the expectation from any angel.

"Thomas Marsh is one of a kind team. From start to finish the service is excellent. I personally think that every time you talk to one of the team they always manage to make you feel that you are part..." read more

By Agnes N 2 months ago - 0 responses

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Fantastic customer care

"It was a pleasure buying our family home through Thomas Marsh. All members of staff are very professional, especially Bailee who was always happy to help. Lauren also kept us updated on the situation..." read more

By April J 3 months ago - 0 responses

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Magnificent

"I must say if someone had told me that my property could get an offer of full asking price in less that 24hr on the market . I would have had a good laugh myself . But Thomas Marsh proved me wrong..." read more

By Rechel A 4 months ago - 0 responses

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Funny, informative and always uobeat

"Lauren always answered my questions and called me back if I had missed her. 9 times out of 10 I got through to her straight away. Made a very stressful experience be a little easier. Thanks agai..." read more

By Aaron S 4 months ago - 0 responses

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Excellent customer service from the start to the very end of my purchase

"A breath of fresh air and a pleasure to deal with from start to finish. TM kept me up to date at all times throughout the process and i never needed to chase them to find out the status as they kept..." read more

By Vaida Z 4 months ago - 0 responses

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A professional, friendly & efficient company

"From the initial meeting and valuation by Naz, to the accompanied viewings carried out mainly by Dan & Bailee to the completion of the sales process carried out by Lauren, the whol;e process was done..." read more

By KAREN RICHARDSON 4 months ago - 0 responses

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Thanks Lauren!

"It was a pleasure dealing with Thomas Marsh and mainly with Lauren as I was in touch with her throughout the process of buying our home. She has been very proactive, always ready to advice on the nex..." read more

By Alina M 5 months ago - 0 responses

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Top class professional service

"From beginning to end. The manager Naz came round to explain a bit about themselves and came across friendly, informative and exactly what we required. It wasn't a hard sale. We were trialed on an app..." read more

By Danny N 5 months ago - 0 responses

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Sale of property

"Many thanks to all at Thomas Marsh for the smooth sale of our property, a special thanks to Lauren who worked very hard to make it all happen, once again thank you. Dereck & Cindy" read more

By Dereck B 6 months ago - 0 responses

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Went above and beyond!

"Lauren Tait of Thomas marsh went above and beyond for us. During a very stressful process, Lauren went out of her way to accommodate us, kept us informed every step of the way. I highly recommend L..." read more

By Lee B 6 months ago - 0 responses

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Excellent Service

"Naz and the team at Grays have been letting my properties for some years now. I can say the personal and professional service is second to none. They are always ready to go that little bit further to..." read more

By Alberto P 6 months ago - 0 responses

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Excellent service with continuous communication

"Was supported through a sale by Lauren. Very professional, always answered questions & asked questions when needed & very professional. Obviously very experienced & on the ball at all times. Thank you..." read more

By Charlotte S 7 months ago - 0 responses

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Professional service

"We were first time buyers and it's safe to say we were impatient as well as very new to conveyancing. I kept pestering Lauren with many questions, on numerous times during the week but she remained ca..." read more

By Gabrielle E 7 months ago - 0 responses

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selling through THOMAS marsh

"The company managed to get us 4 offers in just 48 hours on the market, with many more viewings. Their advice to us was invaluable in choosing how to opt for the Buyers. Our Sales Coordinator, Laure..." read more

By Russell N 7 months ago - 0 responses

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Management by Alette Cooper of my rental property.

"My property has been managed by Thomas marsh impeccably for the last 2 years. Phone calls and visits always dealt with professionally, as well as communication with tenant. They are very helpful and a..." read more

By Josephine L 7 months ago - 0 responses

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Really satisfied

"Very good team, specially Lauren was very accurate and very good social skills. Obviously a good team to deal with. Thank you." read more

By Octavian H 7 months ago - 0 responses

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Very good service provided****

"Thomas marsh and specially lauren have been really helpful in my house purchase and i would definitely use them again and i would recommend to others****" read more

By mohammad j 8 months ago - 0 responses

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Super fast and professional

"First time using TM after being with another estate agents for a few years and the customer care is second to none. Alette were a dream to work with and found me tenants in under a week. Best out ther..." read more

By Eg 9 months ago - 0 responses

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No comment left for this review.

By Tomas H 9 months ago - 0 responses

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No comment left for this review.

By OLAYINKA A 9 months ago - 0 responses

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Super

"First time user of Thomas Marsh in Grays. Used them for both the sale and purchase of a new home. Very impressed. Simple and efficient. Smooth from start to finish on both properties. One happy c..." read more

By Jason H 9 months ago - 0 responses

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Jamie was just wonderful and very professional

"Jamie kept my husbandcan d I in the hoop every step of the way. It wasn't an easy road, as the landlord rejected us in favor of a family. Howevet the family did not pass the credit checks. Therefore..." read more

By Anonymous 9 months ago - 0 responses

*This writer has chosen to remain anonymous. However, they have registered with raterAgent and we have thoroughly checked their credentials and are satisfied that this is a genuine review of this agent.

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Happy tenants

"I contacted Thomas Marsh regarding a property to let. The service was absolutely amazing. A big thank you to Alette who went above and beyond to make my move go smooth and in less then a week! I woul..." read more

By Hida S 9 months ago - 0 responses

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Alette is Wonder Woman

"Thanks to everyone at Thomas Marsh but especially Alette I recently moved to Australia and rented out my house which went speedily and efficiently. I have since put another house up for rent but this..." read more

By Graham H 9 months ago - 0 responses

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Absolutely Amazing

"The whole team at Thomas Marsh (grays) have been amazing throughout the purchase of our first property. The staff who I was in regular contact with, Bailee, Naz, Dan and the very patient Lauren all ga..." read more

By victoria l 9 months ago - 0 responses

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Home sweet home...

"Unfortunately we had to move fast enough. That's a lot of stress before Christmas to find a welcoming home to come by. The Thomas Marsh finde for us the beautiful home. The staff was really helpfu..." read more

By Georgina P 9 months ago - 0 responses

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Everyone at Thomas marsh was so helpful and friendly

"Thomas marsh helped us a lot when we was moving home even down to chasing up solicitors and giving helpful advise on any questions we had. Daniel come over to take pictures and put our property on the..." read more

By Lucy J 10 months ago - 0 responses

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Excellent

"My experience with Thomas Marsh was fab. I was looked after by Alette Cooper, Property Manager, and the whole process from start to finish was very quick, easy and efficient. Thank you! " read more

By Faye D 10 months ago - 0 responses

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Alette

"Professional, efficient and smart! would like to thank all the team at Thomas Marsh especially Alette who recently found me tenants for 44 Pagette Way.and kept me in the loop every step of the way, ma..." read more

By sarah W 10 months ago - 0 responses

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Professional, friendly and efficient service!

"My husband and I would like to say a big thank you to the team at Thomas Marsh. We recently sold our house with them, and would highly recommend them to anyone else wishing to sell their house. The..." read more

By Ciera B 10 months ago - 0 responses

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Friendly and helpful

"Without a doubt Lauren is my hero! (And needs a pay rise!!!) Naz you negotiated a good deal (there's always hope for more! However,maybe you could of kept me more updated when my buyers sale fell th..." read more

By Sally T 10 months ago - 0 responses

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Excellent service

"Jamie was excellent the minute I called up for a viewing. She is absolutely amazing and very helpful. She dealt with the whole process very fast and I got the keys for the property in a week and a hal..." read more

By Reka H 10 months ago - 0 responses

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Amazing service from beginning to end

"If you are looking for a first class service, you are in the right place!! I invited three local estate agents in to value the property. Dan came to value the property from Thomas Marsh and he won..." read more

By Janine W 10 months ago - 0 responses

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Great Service, Great Team and an easy move!

"Jamie, Katy and the rest of the team were great from the moment i got in touch regarding the viewing of one of their properties. The process from start to finish was quick and easy and i was moved in..." read more

By Rebecca W 11 months ago - 0 responses

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Great all round service

"Naz and his team provided a complete service taking care of everything for me. It is said moving home is one of the most stressful experiences in life so it is good to know you have a competent team..." read more

By Martyn W 1 year ago - 1 response

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Best lettings agents!

"Thomas marsh was nothing but helpful and professional through out our tenancy with them. We mostly delt with Alette Cooper from start to finish who was always quick at replying and solving any issue..." read more

By Anonymous 1 year ago - 0 responses

*This writer has chosen to remain anonymous. However, they have registered with raterAgent and we have thoroughly checked their credentials and are satisfied that this is a genuine review of this agent.

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brilliant outstanding proffesional

"Thomas & Marsh have been my agent in regards too letting my flat out. They have always been very helpful in every single way. Questions, update communication , . Although, i leave overseas my flat..." read more

By jonas s 1 year ago - 0 responses

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First time buyer.

"My experience with Thomas Marsh has been brilliant. Staff has been soo helpful, professional and always willing to help with all queries. Helped me a lot in buying my first house. Keep up the good w..." read more

By Faisal T 1 year ago - 0 responses

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The Service Of A Local Estate Agent, With The Professionalism Of A City-based Firm

"Although four purchases fell through on us in under a year, Thomas Marsh stayed confident and helpful and routinely went far beyond the call of duty to ensure the sale of our flat and eventual purchas..." read more

By Peter R 1 year ago - 0 responses

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Selling of my home

"I have been really impressed with the service I have received whilst selling my property. They have kept in touch, chased my enquiries and always got back to me on the same day even if it was just for..." read more

By Becky F 1 year ago - 1 response

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Efficient and friendly with amazing customer service

"Highly recommend, amazing service. Extreamly efficient and friendly. Completely stress free !" read more

By Mickayla r 1 year ago - 1 response

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Helpful and efficient

"I just bought my first property and the process was pretty smooth. James has been helpful from start to finish, Incredibly helpful and professional every time I got in touch and asked for updates. I..." read more

By Luigi B 1 year ago - 0 responses

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Purchase of property

"Overall Thomas Marsh provided myself and fiancée with a great service. Going through the purchase of a property can be very stressful but they were supportive and worked with us to complete the proce..." read more

By Jesus Z 1 year ago - 1 response

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Very professional yet personal service

"I have previously sold a property and had bad experiences with Estate Agents however I must say that Naz re-installed my faith in this business. The service he provided was to a high standard professi..." read more

By Michelle M 1 year ago - 1 response

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sale of the property

"valuation and viewing were made very easy to our convenience. very friendly staffs and always keep me informed about the update on the progress with the sale. " read more

By sornaraja t 1 year ago - 0 responses

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The only sanity in our chaotic move

"We were dealing with 3 estate agents in our recent move and Thomas Marsh were heads above the rest. Pat in the office needs a special mention. She is dedicated to moving the sale forward once an of..." read more

By Katy P 1 year ago - 1 response

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Buy To Let Investment

"Spoke to Naz of Thomas Marsh in early January 2016 expressing our interest in buying a buy to let investment in the Purfleet area! Naz explained everything to us talking us through the area etc... The..." read more

By JC 1 year ago - 1 response

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Disgraceful

"I put an offer in on a property - they did not respond for 4 days. Then I received a call that my offer was not accepted. The next day they told me it was. After I cancelled all the viewings I had arr..." read more

By Bisera T 1 year ago - 1 response

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Dreadful

"Been trying for weeks to arrange a second viewing for a property. Staff not available to provide me with appointment to view property staff not on hand to be contacted. Despite several emails and disc..." read more

By Russell R 1 year ago - 1 response

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James at Thomas Marsh provided me with an A1 service from start to finish.

"James managed to get me a viewing and from the start was open, honest and always available. On the odd occasion that James wasn't in the office he had updated his colleagues so we were always able to..." read more

By Gemma W 1 year ago - 1 response

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Agent review

"I dealt with Tom with viewings an he was very friendly and helpful. Once offer was accepted I dealt with Patricia ewho was very helpful, supportive an empathic through what was a very difficult buy..." read more

By LW 1 year ago - 0 responses

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Extremely helpful, knowledgeable and friendly

"The agent who conducted our viewing really put himself out to see that we moved in as quickly and as easily as possible. Being extremely helpful, knowledgeable and friendly. Whilst moving is always..." read more

By Julian W 1 year ago - 1 response

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Great company, great people!

"Thomas Marsh moved me into my first flat to rent and they did an excellent job. Moving out for the first time is rather daunting but Thomas Marsh were there for me every step of the way. The amount..." read more

By Katie P 1 year ago - 1 response

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Sale of house

"I was very pleased with the great service for the sale of my house. Sold very quickly with second viewer. Very friendly and helpful staff I would recommend this estate agents to all family and frien..." read more

By Kamaljit V 1 year ago - 1 response

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The best Estate agents

"The agents are profesionals, smart, helpfull, hard working, putting a lot off work to help you and answer all enquiries. Lovely office and lovely team. " read more

By Ernesta N 1 year ago - 0 responses

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Excellent service from start to finish

"We have seen a lot of properties over the last 6 months with a number of agents in the local area. Thomas Marsh were by far the most professional estate agents that we dealt with. It was so nice to..." read more

By Zoe S 1 year ago - 0 responses

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Sale of property

"Patricia and the team were excellent! Tried previously selling my flat through another agency for nine months but got a sale in less than three months" read more

By William B 1 year ago - 0 responses

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Congratulations to Thomas Marsh for winning the best agent

"They were very helpful throughout the process. A special thanks to Patricia for constantly updating me on the process by talking to both the solicitors. I will recommend Thomas Marsh for selling or bu..." read more

By Sourjyo B 1 year ago - 0 responses

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"Very happy with the service we received from all the team at Thomas marsh! Professional and personable through which was a very stressful time. Would recommend to anyone!" read more

By Sarah C 1 year ago - 0 responses

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Living out of area

"Needed to sell asap as not to loose the chain were were in. Thomas Marsh responded very quickly to the stressed state we were in. Even though they were out of area they held an open day and sold in..." read more

By Joanne R 1 year ago - 0 responses

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Purchase finished within 2 months - Patricia Gibson

"My transaction was completed with this agent within 2 months of placing an offer. Patricia Gibson was my lead and she was professional all throughout the transaction. I had email updates and telephone..." read more

By PC 1 year ago - 0 responses

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Outstanding service

"We would firstly like to extend our thanks to Patricia, Naz and all the team at Thomas Marsh for their patience, expertise and cheerful comments that got us into our new home and sold our old one. Des..." read more

By Steve & Penny S 1 year ago - 0 responses

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Excellent service in selling my house.

"I couldn't have been happier with the service I received from Thomas Marsh as my selling agent. They were prompt in passing information over to me, in dealing with matters and acting on my behalf. The..." read more

By Chloe W 1 year ago - 0 responses

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sale and puchase

"i found the property i was looking for before considering even selling my house. I had to sell very quickly and only went with Thomas Marsh as they were the vendor for the property we was wishing to p..." read more

By jason r 1 year ago - 0 responses

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Good to Deal With

"Sold my property via Thomas Marsh, quick sale and Good communication throughout! And I got the full asking price!" read more

By emma a 1 year ago - 0 responses

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My service with Alette Cooper

"A very big thank you to Alette Cooper for the impeccable serviced we received finding our new rental home. Alette has been amazing, fromt he word go Alette was hands on and didn't stop at anything un..." read more

By Michael M 1 year ago - 0 responses

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Helpful and Can't Fault Them

"We had quite a difficult chain and Thomas Marsh were excellent could not fault them. They always kept us in the loop of what is happening and with out the help of all of them our chain would of fallen..." read more

By Sarah A 2 years ago - 0 responses

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Very helpful staff and professional in every way.

"Very efficient, I have recommended Thomas Marsh to family." read more

By Susan A 2 years ago - 0 responses

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100% recommendation!

"I have been working with Thomas Marsh since 2011 and have found them to be trustworthy, reliable, and friendly. So much so, that now several members of my family are also their customers, from both a..." read more

By Krupa P 2 years ago - 0 responses

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Very professional, understanding and helpful

"Naz and his team at Thomas Marsh are very good at what they do ,Very professional, Understanding and helpful all you need in a company that is selling one of your most valuable assess your ever owned..." read more

By Sue Page 2 years ago - 0 responses

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Very professional, very responsive

No comment left for this review.

By Alaina L 2 years ago - 0 responses

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Good service and great value

" Have been ripped off by other agents so great to find Naz who is very customer focused and helpful.. He found good tenants in promptly and . management charges are very reasonable compare..." read more

By wendy t 2 years ago - 0 responses

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An excellent service provided all round

No comment left for this review.

By Robert W 2 years ago - 0 responses

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No comment left for this review.

By Katerina K 2 years ago - 0 responses

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For hassle free service use these guys

"I sold my flat through Thomas Marsh in February 2015 from James coming to value my property to the brilliant listing that was produced and the amount of views arranged I couldn't have been happier, fe..." read more

By Michael G 2 years ago - 0 responses

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Simply the best

"Thomas Marsh was the first agent I contacted when I put my property on the market. This wasn’t due to a leaflet pushed through my door making bold claims and promises, it was simply due to how many..." read more

By Steve C 2 years ago - 0 responses

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5 star service

"This is agent is an absolute pleasure to work with. James is very confident, efficient, friendly and polite. You have honestly turned my dream of starting a beautiful family in the future into a r..." read more

By paul o 2 years ago - 0 responses

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Quality of staff

"I have just recently completed a purchase of my stunning 3 bed house in tilbury which was such a great experience from start to finish. I worked very closely with James Taylor, who was very knowled..." read more

By paul o 2 years ago - 0 responses

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very prompt

"What they said they did. Very pleased with the service provided by the staff. Would recommend them to family and friends. " read more

By Mehmet M 2 years ago - 0 responses

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Sale of my property

"Everybody at Thomas Marsh were not only professional but made you feel that you were the only one on their books. If ever I was to sell again, I would definitely go with them again. Thanks for all yo..." read more

By Sara W 2 years ago - 0 responses

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top draw

"Naz and his team are first class - really impressed with this lot............" read more

By Grant B 2 years ago - 0 responses

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Great Sevice 5 star

No comment left for this review.

By Marvin J 2 years ago - 0 responses

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Perfect service

"I have just recently sold my flat through Thomas Marsh. and could not be happier with the service we recieved. From the moment we marketed the property with them they had constant viewings arranged sh..." read more

By Thomas P 2 years ago - 0 responses

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Excellent Service

"As a Landlord, I am very pleased with the services provided by Thomas-Marsh and I'll definitely recommend them." read more

By Omolayo S 2 years ago - 0 responses

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Exceeded expectation

"My experience with Thomas Marsh far exceeded my expectations, my point of contact Naz was very knowledgeable about the housing market from both my sale and purchase points. We found them to be full in..." read more

By Brian Gaskin 2 years ago - 0 responses

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First time buyers.

"As a first time buyers my partner and I found the whole experience to be very stressful, however the staff at Thomas Marsh were fantastic! As a company they were very efficient and helped get things m..." read more

By Emma M 2 years ago - 0 responses

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Great Experience

"I cannot speak highly enough of Thomas Marsh. Naz and James in particular were excellent. My purchase was very complicated and it wouldn't have reached this point had it not been for the professionali..." read more

By Luke H 2 years ago - 1 response

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Very professional

"Thomas Marsh was very helpful in our purchase, proactive and thoroughly professional. I will use them if sell and they will be my first port of call for my next property." read more

By Jesse J 2 years ago - 0 responses

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Exceptional

"I remember the first time I walked into this Office one Saturday morning with my wife. We were actually looking to rent to then buy later but they didn't have any property at the time in Chafford Hund..." read more

By Yemi A 2 years ago - 0 responses

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Excellent

"I had the pleasure of getting to know Naz from Thomas Marsh some two years ago when I took a call on behalf of my son who was buying a property through his agency. I found he had such an easy approach..." read more

By Suzanne Savill 2 years ago - 0 responses

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Great Service

"I rent my house out through Thomas Marsh. Naz Miah of Thomas Marsh spent time assessing my property and informing me of the rental process. He took plenty of photos and found me tenants I really li..." read more

By Anne B 2 years ago - 0 responses

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First class service

"I have had dealings with a number of estate agents in Grays in a variety of capacities for many years now and have known Thomas Marsh since February 2011. Thomas Marsh are organised, efficient and ext..." read more

By Robert W 2 years ago - 0 responses

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Professional, caring

"I want to say how professional, caring you all are. You spent lots of time answering all my questions, whenever I phoned up you got back to me straight away if you was on the other line. Nothing was e..." read more

By Lisa C 2 years ago - 0 responses

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"The whole team at Thomas Marsh have been brilliant, I would highly recommend them as estate agents. James originally looked after us and was faultless showing us around our new home and answering quer..." read more

By Carly Knott 2 years ago - 1 response

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"James was very efficient, professional and patient showing us around our dream home.. (On more than one occasion!) He got our existing house up on the market immediately, coming round almost the next..." read more

By Carly Knott 2 years ago - 0 responses

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"Always happy to help. if you need advice he is there. I would recommend this agent to my family and friends." read more

By tariq mahmood 2 years ago - 0 responses

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"very professional and to the point. all my lettings and sales are dealt by this agent." read more

By tariq mahmood 2 years ago - 0 responses

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"The company has let and started managing our properties in Purfleet. Brilliant, and very efficient work.. When needed I was always provided with professional advises and help. From my experience it i..." read more

By Anna K 2 years ago - 0 responses

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"A great service from beginning to end. Good advice on how to present the property meant we didn't spend unnecessarily on improving the house before viewings. Attentive agents who are happy to go out o..." read more

By Emily B 2 years ago - 1 response

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"Very quick sale at the highest valuation we received" read more

By Matthew W 2 years ago - 1 response

raterMark approved raterMark

"I would like to thank all the staff at Grays office, for your help and consideration in the selling of my Property at William Street. If I can recommend your Company to any one who is looking for a..." read more

By Tassy R 2 years ago - 1 response

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Contact this branch

Thomas Marsh

47 Orsett Road

Grays

Essex

RM17 5HJ

UK

01375 370779 (sales)

01375 370779 (lettings)

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