Reapit

Tried. Tested. Trusted

About Reapit

Tried. Tested. Trusted

Reapit’s multi-award winning RPS software is used by the majority of the UK’s top 50 estate agents and over 18,000 users worldwide. RPS is the industry’s most flexible solution and offers full integration across sales, lettings, property management and client accounts.

Reapit Testimonials

Training has been excellent

"The training has been excellent and most staff members are now keen to explore the many additional features that this Estate Agency software provides."

By Jackson-Stops & Staff 1 year ago

Continually enhancing the software

"Hodders have been using Reapit for approaching ten years and it has continued to improve year on year. We work closely with our Relationship Manager, Gary Hardy and have regular meetings to ensure we are getting the best from the software. More recently the 'value reports' have been brought in and as a business owner it gives me a great insight into not just how much business we can do but highlights areas for improvement which are then supported by the Reapit training team. Reapit are continually enhancing the software so we make sure that all our staff go on regular refresher courses to ensure that they fully understand the improvements and are able to maximise on everything the system has to offer to help improve our business. I would have no hesitation in recommending Reapit. "

By Chris Page, Director, Hodders 1 year ago

We cannot recommend Reapit highly enough!

"We cannot recommend Reapit highly enough! Reapit has customized the RPS software heavily for us and it's an indication of how they go that extra yard to help our business. "

By Romans 2 years ago

The best decision we've made

"There's nobody that offers the same solution that Reapit are currently able to offer an estate agent in terms of having everything. What I mean by that is there are lettings, and accounts specialists, there are front office sales and lettings specialists, there are providers that are almost able to bring it all together but they are heavier in one element and lighter on another. Reapit's enabled us to do absolutely everything. It's been a very informative and positive journey to go on in terms of encompassing everything into one software, it's been the best decision we've made and being in this position we feel confident that we're going to go even further forward especially with our lettings and property management division in terms of being able to maximise revenue. "

By Mark Towell, Director, Prospect 2 years ago

Service is second to none

"We have recently transferred to RPS and I can honestly say that service we have received during the transfer has been second to none. Every person that we have spoken to at Reapit has always been happy to help with any of our queries and going forward, I know the support we will receive, confirms that we have made the right decision! "

By Kelly McNally, IT & Marketing Co-ordinator, Gibbs Gillespie 2 years ago

Invaluable

"It's the best decision we've made."

By Prospect 2 years ago

Switch-over was great

"I would not hesitate in recommending Reapit to other agents. For any agents that are fearful of change, we were too, but the whole team soon got the benefit from it and we are receiving so much support and training which had been completely lacking from our previous software provider . The switch-over was great with the whole projects team providing exceptional service and support."

By Bob Hay, Managing Director, Streets Ahead 2 years ago

Extremely impressed

"The reporting is superb and has meant that we can quickly track and compare staff and property performance. We're also extremely impressed with the marketing emails we can send to our applicants and the ease of being able to do functions that previously we either outsourced or just did on an ad-hoc basis. Other reasons behind our decision to move to Reapit included the systems great standard features and the ability to have one database across our entire business so that our offices and our sales and lettings departments can work more closely together. "

By Alexander Jones, Lettings Director, Stirling Ackroyd 2 years ago

Top of their game

"Reapit were one of my first calls when looking at reviewing existing software. From design to implementation they were brilliant and, as is a clear theme in the other reviews I have seen, they understand our business. They are a firm at the top of their game and, if you want to offer the best service and business proposition to your clients, you must work with the best. When it comes to EA software, RPS are it"

By Tony Szabo, Managing Partner, 2-move 2 years ago

Great deal of customisation and flexibility

"Reapit Software gives us a great deal of customisation and flexibility in respect of websites and portals, as well as the ability to mine our database for referrals. "

By Russell Manning, Managing Director, Manning Stainton 2 years ago

Training facilities excellent

"We like that RPS thinks like an agent. We have found the system and our account managers are very good at suggesting how we can improve the ways in which we use our data. The reporting function is also very important to us as it gives great insight into our business at the touch of a button. We have also found the training facilities excellent and as the point person for this it's very reassuring that the trainers take getting everyone's understanding so seriously. They really appreciate that even if you have the best system in the world, it's no good unless the end user knows how it works. "

By Rosie Tait, Marketing Manager, Gordon & Co 2 years ago

Instrumental in us winning Agent of the Year

"After a full review of the software market it was clear Reapit was the only company who offered what we needed to grow our business and more importantly they gave us confidence that they would continue to develop the product for our business needs and future growth. Over the 5 years they have kept their promise and been instrumental in us winning the Sunday Times Estate Agent of the Year award 2014. "

By Paul Wood, Director, Pygott & Crone 2 years ago

An invaluable partner to our business

"Reapit is and has been invaluable an invaluable partner to our business. RPS is an outstanding piece of software and our business would be nothing (literally) without it. It's so easy to use, efficient, neat and just brilliant. Whilst we don't use every feature, what we do use on a daily basis works perfectly for us. The support that Reapit Support gives us is excellent too always helpful, informative and, above all, when things very occasionally go a bit wrong, they are always on hand to fix them in super-quick time. "

By Ben Rymer, Partner at Rymer Irens 2 years ago

Deliver on all levels

"The thought of changing software filled me with dread but testament to the team at Reapit and their attention to detail in the weeks and months leading up to us going live - they guided us through the process smoothly . RPS is the perfect software partner for W A Ellis as it supports our VIP Promise by allowing us to be more proactive, efficient and present our brand professionally. We can now brand our statements, bulk chase outstanding works orders and arrears and e-mail statements and invoices to landlords ahead of money landing in their accounts. We're benefiting from significant time savings in our accounting processes too. I believe it now takes our accountants less than a minute to reconcile balances, process rent runs and produce HMRC reports. The training and support provided by Reapit is also excellent. I would not hesitate in recommending them to other agents. While they are the most expensive provider in the market, they deliver on all levels even reconciling to the penny daily. "

By Lucy Morton, Head of Agency at W. A Ellis 2 years ago

Undoubted market leader

"The RPS software is an undoubted market leader offering very powerful, slick and intelligent solutions to our agency needs. However, it is the customer service delivery of the Reapit team that scores most points for me - they deliver excellent advice, swift response times, first class training and all in a very friendly, flexible manner; I couldn't recommend them highly enough."

By Stuart Flint, Head of Agency, Fisher German 2 years ago

First to market with all sorts of ideas and products.

"First to market with all sorts of ideas and products."

By Andrew Grant 2 years ago

Perfect

"The best support we've ever dealt with."

By Pygott & Crone 2 years ago

It gives us a great competitive edge.

"It gives us a great competitive edge."

By Manning Stainton 2 years ago

No hesitation in recommending

"The Reapit team completely understand the wants and needs of a busy agent. From the moment we integrated with them, the daily organisation and efficiency of the staff has vastly improved. Our software certainly gives us an advantage over our competitors and has no doubt contributed to our recent national gold awards! I would have no hesitation in recommending Reapit to any agent.... apart from to our competitors. "

By Dave Seed, Director, Karl Tatler 3 years ago

Deal with issues quickly

"They deal with any issues that arise very quickly or if they cant fix it right away they always keep us up to date with progress. "

By Mark Newton, Sales Manager at Winkworth Finchley 3 years ago

Reapit software is head of the game

"In terms of functionality and how we could interact with both buyers and sellers, Reapit software is head of the game. "

By Mike Sinclair, Partner, Aberdein Considine 3 years ago

The most user friendly system for agents

"They have designed the most user friendly system for agents in the property market. Constantly updating with new ideas and ways of doing things. There is a genuine backup service and all staff are always polite and helpful when dealing with any problems."

By Julian Carder, Residential Manager, Bidwells 3 years ago

Tremendous asset to us

"So many times we're told that technology is here to help us and yet seems to be a barrier to doing business, but I'm delighted to say that Reapit is a tremendous asset to us and helps us excel in customer service to our clients. "

By Keith Stacey, Partner, Breckon & Breckon 3 years ago

Fast and easy to use

"We deal with a wide range of properties from single houses in Central London to Country Estates where a completely different range of information is required but the software delivers all the information that we require in a fast and easy to use format."

By Carter Jonas 3 years ago

Absolutely recommend to other agents

"We are already experiencing efficiency benefits in the day-to-day running of our front office teams from a marketing perspective. RPS has also had a positive impact on the roll out of our new website. Our old software was unable to support the web mapping functionality or area tagging which drives more SEO. Reapit offers very pro-active account management and during the transition demonstrated high levels of technical knowledge and an ability to keep the project on track. I would absolutely recommend them to other estate agents and letting agents. "

By Richard Davies, Residential Director, Chestertons 3 years ago

Reapit really does try to fit into our way of working

"Reapit really does try to fit into our way of working and this has only been significantly enhanced since opening their office in Scotland. "

By CKD Galbraith 3 years ago

Excellent in-house training

"We were attracted to the RPS system by its ease of use, and the excellent in-house training."

By Cluttons 3 years ago

Second to none

"The capability of Reapit is second to none - it's a powerful software package combining flexibility with ease of use, alongside a team who understands their product and are always helpful. "

By Roger Hall, Senior Associate, Dacre Son & Hartley 3 years ago

A different league from its competitors

"Before recently changing to Reapit we were given numerous presentations from other software providers. In my view the current Reapit system is in a different league from its competitors. The service from start to finish has been superb and I have already recommended this fantastic system to many of my estate agency colleagues. "

By Dominic Subbiani, Partner, FBM 3 years ago

The Rolls Royce of property software

"Fox Grant have now used Reapit for close on 7 years and I can say without doubt it's one of the best investments we have ever made. It's easy to use and, in my opinion, is the Rolls Royce of property software backed up by a friendly and helpful support and training teams. "

By William Grant, Managing Director, Fox Grant 3 years ago

Nothing appears too much trouble

"We spent a long time researching which software would suit our company best, before choosing REAPIT, having used 2 other well-known software companies over the years. What has been refreshing has been their service levels, where nothing appears too much trouble. Would recommend them but do not want competitors locally to be made aware!!! "

By Graham Butt Estate Agents 3 years ago

Very refreshing!

"The attention to detail and preparedness to listen to clients is second to none. In addition the helpdesk is just that - there is real depth there and if they say they're going to do something they will - very refreshing! "

By Michael Dukes, Partner, Greenslade Taylor Hunt 3 years ago

Integral to success in our business

"Reapit provide to us not only a "tool" that is integral to success in our business but their continued development program and positive response to any feedback is fantastic. "

By Mark Benson, Partner, Hall & Benson 3 years ago

Improved our efficiency

"We have been a client of Reapit's for the past four years and their software proposition has improved our efficiency. "

By Hamptons International 3 years ago

Absolutely delighted

"Keatons have been with Reapit now for many years and have recently upgraded to their latest version RPS12. We are absolutely delighted with this and in particular the client management side which is really aiding our business in many ways. We look forward to continuing our great working relationship with Reapit and this product going from strength to strength. We would recommend them to any agent considering a full estate agency solution."

By Kye Wheatley, CEO & Founder, Keatons 3 years ago

I would definitely recommend Reapit

"The whole project has been delivered well. We chose Reapit as we found it to be the most user friendly package out there. The initial training was excellent; the trainer was very patient and thorough. The Support Team has also been very good. They always answer the phone and are quick to get back to us with updates on the progress of our query and with solutions. Going forward, I expect RPS to speed up processes and dramatically reduce our need for paperwork. I would definitely recommend Reapit. "

By Danielle Lemmy, Lettings Executive, Lower Mill Estates 3 years ago

Definitely made our lives easier

"Members of our team had used Reapit previously at other agencies and told us how indispensable it was to them there. Reapit has definitely made our lives easier. We now have a system where all of our contacts, properties and correspondence are in one place which not only saves the negotiators time but results in a higher level of efficiency. The Reapit team are always on hand for any queries and these are dealt with promptly"

By Jamie Hope, Maskells 3 years ago

Fits our business perfectly

"The IT solution that Reapit provide us with fits into how we run our business perfectly and since we signed up with them it has taken us to another level. "

By McCartneys 3 years ago

Invaluable support

"Their management and support teams have been invaluable to us. A smooth data conversion, excellent training and customised reports and brochures have kept us ahead of the game. "

By Michael Graham Estate Agents Ltd 3 years ago

A pleasure to use

"Reapit is highly functional and user friendly. Like any system, you get out what you put in. Reapit is a pleasure to use - the support team provide an excellent service"

By Rob Dick, IT Manager, Miller & Son 3 years ago

Very supportive

"Rettie & Co have been using the Reapit database for over 3 years and have found the training team in particular to be very supportive during a difficult market. They understand the need to maximise the productivity of the database in order to drive sales and have worked in collaboration with us to ensure a high standard of bespoke training has been delivered to our sales team. "

By Rettie & Co 3 years ago

By far the most effective solution

"We've been using RPS for sales and lettings since 2001 and have never looked back since. Their team are enthusiastic and efficient and their software is by far the most effective solution we have come across for database management and marketing. Reapit will drive you to success with their passion and commitment to delivering the best software in the industry. "

By Leo Russell, Russell Simpson 3 years ago

Comprehensive and easy to use

"We moved to RPS last year as we were looking for a comprehensive and easy-to-use system. As RPS has been developed by property experts for the property industry we have found that the operating system has greatly enhanced our business over the past 12 months. The excellent training and friendly support team ensure we get the best out of the software. "

By Matthew Sinclair, Director, Saint Property Search 3 years ago

Enables us to provide a better service to our clients

"Following a rigorous selection process, we decided to replace our exiting in-house built CRM system with RPS. One of our critical requirements was for all touch points with a client to be recorded against one contact record; especially important where a client has multiple property interests. By using a single customisable database across residential sales, lettings, rural and new homes we were able to achieve this, and tailor RPS to our way of working, which ultimately enables us to provide a better service to our clients.Support and training were both important factors in selecting Reapit as a partner. All staff continue to have on-going training to ensure best practice and new features are taken advantage of, and Reapit provide first line technical support. Over the course of the project they delivered over 12,000 hours of training, de-duplicated over 600,000 contacts from our database, built 55 customised workflows into the software and created a centralised suite of excellent quality marketing templates. "

By Rupert Levy, Head of Digital Communication & Marketing, Savills 3 years ago

Nothing short of superb

"From day one the whole service we have received has been nothing short of superb. Everyone has been thoroughly helpful, always responding swiftly to our numerous queries in a friendly manner and ensuring that any problems were resolved without fuss. Given that your team have also had to deal with the vagaries of the property market in Guernsey, learning and adapting to our needs as they go, I cannot enthuse highly enough of the image they portray of your company. They have been simply outstanding and have gone above and beyond the call of duty on numerous occasions to assist us. "

By Managing Director, Swoffers 3 years ago

The team were exceptional

"I have worked on a number of IT upgrade projects and I have to say the team at Reapit were exceptional in their record keeping, time keeping, customer service and issue resolution speed, such that we experienced no hiccups lasting more than 24 hours throughout the roll-out. We have now had the new system for 2 months and have really grown to like the new layout and functionality such as Power Reporting and data search facilities.The whole project was very well managed from Reapit and business was uninterrupted which was our main concern. Well done!!"

By Sean Wickes, IT Director, Waterfords 3 years ago

If you want it built around you it's Reapit

"It's a simple choice, if you want a off the shelf package there's an abundance of cheap options, if you want something built around the way you do business its Reapit."

By Malcolm Prescott, Managing Director, Webbers 3 years ago

I would not hesitate to recommend them

"During the lead up to our transfer from RPS 10 to RPS 12, we were ably supported by our project manager and his team. Migration of data went smoothly, as did roll out, with associated materials highlighting the changes meaning that we were able to start working with RPS 12 without trouble. Since going live, RPS 12 has helped to make us more time-efficient in many aspects of our day to day business. I would not hesitate to recommend them to any agent.' "

By Annabel Clery, General Manager, Strutt & Parker 3 years ago

This is the ultimate system!

"This is the ultimate system!"

By Marsh & Parsons 3 years ago

You'd be mad not to use them

"Reapit has had an amazing impact on our customer service. Their RPS software has made us more efficient as a business and our withdrawal rates are next to none because our communication is excellent. In terms of the service we receive from Reapit, this is very good across all departments. If there is ever a problem their support desk is quick to respond and I know I can always pick up the phone to my account manager for advice or to discuss development ideas. Their pro-active approach to training to ensure we get the most out of the software is something we really value too. My overall summary of Reapit is you would be mad not to use them. "

By Peter Lawrence, Director, Lawrence Rand 3 years ago

The ultimate in estate agency data management

"The ultimate in estate agency data management of buyers, sellers, landlords and tenants. It made sense to move to a combined software solution - staff no longer have to duplicate entries where there is cross-over between departments and branches. This has made us more time efficient with all of our offices now integrated. It has also allowed us to expand our lettings and property management operations from 1 branch to 11. I estimate that on a daily basis we are saving 5 hours a day in our accounts department when compared to our previous system. "

By David Stuart-Smith, Managing Partner, Andrew Grant 3 years ago

Cannot fault their service and commitment

"They genuinely made the transition between software changeovers as easy as possible. I cannot fault their service and commitment to ensure you are satisfied with the product. "

By Nathan Emerson, Partner, Pygott & Crone 4 years ago

Major asset to our company

"We see RPS as being a major asset to the company through providing staff with a greater ability to communicate effectively with our clients, improved efficiency and professionalism within our offices and increasing our ability to manage the business and identify staff training requirements. "

By Nick Elgey, Managing Director, Cumberland 4 years ago

Have your interests at heart

"Having worked with Reapit for many years now, we have come to the conclusion they are one of the only companies that truly understand estate agency and the ever changing market we work in. Over the last year we have seen great areas of improvement and idea sharing from the amount of overseas companies they now work with, in essence the best ideas and practice being brought from all corners of the world to our operation. In all my years in business you very rarely work with companies that you believe have your interests at heart, I would have to say Reapit are in that very select category. I would recommend them to anyone apart from our direct competition. "

By Simon Woodcock, Managing Director, Robinson Michael & Jackson 4 years ago

Nothing short of fantastic

"Changing software was a huge decision for our company, however the thoroughness of the support in the transition period have been nothing short of fantastic. They are always on hand to help 24/7 and for anybody having who is anxious about changing software I'm more than happy to label the customer service, support and software as 1st class. It it is no wonder Reapit appear to support a lot of the UK's top agents. "

By Gary O'Hare, Director, Streets Ahead 4 years ago

Understood the nuances of our business

"We have been successfully using Reapit's RPS solution in our residential sales department for over 12 years. Introducing RPS for our lettings and accounting operations allows us to deliver a joined up agency with visibility of all interactions with clients across our 19 branches. This will provide us with a more efficient and stable platform from which we can optimise business opportunities, boost productivity and achieve further growth. I am delighted with the way Reapit's team have worked tirelessly to ensure a smooth integration of the new system. They have understood the nuances of our business and this is reflected in the operating system that we are now using. "

By Peter Rollings, Chief Executive, Marsh & Parsons 4 years ago

You won't regret it!

"Our admin has been reduced hugely and already my team are loving the new system. If only I had invested in RPS years ago. The team at Reapit are equally as fantastic - very on the ball, efficient, friendly, personable and aside all else know how agents need to work and what's important for us. From project management right through to training - it all worked fantastically. Give these guys a go - it's not cheap but you pay for what you get in life and I can assure you you won't regret it! "

By Jay Stallard, Director, Milestone & Collis 4 years ago

Fantastic to deal with

"I can honestly recommend Reapit as a company that are fantastic to deal with, their product work well, they are professional in their approach and above all they are very nice people to deal with. "

By Lyndon Bent, Managing Director, Bradleys Estate Agents 4 years ago

Delivers in spades!

"Reapit is the only piece of software that I know of in the marketplace that pro-actively encourages the flow of information between all the relevant departments within a sales & lettings business"

By Complete 4 years ago

You're mad not to use them!

"It's simple you click a button and it generates the business"

By Lawrence Rand 4 years ago

Designed by estate agents for estate agents

"It is clear that Reapit software has been designed by estate agents for estate agents, as everything you need to run a successful business is available via the software and the training sessions for our staff have proved to be invaluable. "

By Peter Rollings, Chief Executive, Marsh & Parsons 5 years ago

Contact

67-74 Saffron Hill

Farringdon

London

EC1N 8QX

0843 218 1660

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