Tylers Willingham, Cambridgeshire

(4.43 out of 5)

Tylers Willingham Branch Review

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(1 out of 5 stars)
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Woeful customer service

"Enquired after a property by leaving a message on voicemail, 8 hours later i had to call them and speak with a totally disinterested and unhelpful agent. Stefan i believe. In order to reinforce my interest in the property i emailed them same day wih all my details and asking questions on said property. Its now four days later and i have had no reply. Should i see another property they i am interested in on with them i will put a letter through the door to registet my interest and explain i don't wish to deal with Trylers. Just woeful customer service. "

By

1 response from Tylers.

"Dear Keith
Thank you very much for taking the time to leave feedback.
We pride ourselves on giving a first rate service in everything we do, so I am really disappointed to hear about your experience and I am very sorry if we fell below our exacting levels of service on this occasion.
I will have a conversation with our team to ensure that this doesn't happen again and if I could trouble you to contact me directly on either 01223 214400 or 07801 283972 I will be very happy to help with your search for a property.
I look forward to hearing from you and thanks again for the feedback.
Alistair Brown, MNAEA
Director"

By Alistair B on Tue, 25 Jul 12:48pm


Contact this branch

Tylers

Stocks Corner

High Street

Willingham

Cambridgeshire

CB24 5ES

UK

01223 214400 (opt 1) (sales)

01223 214400 (opt 2) (lettings)

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