"An easy choice to appoint Henderson Connellan for the sale of our house on Audley Close, in summary:
- genuinely hungry to win our business
- responsive and attentive at all times
- a warm and friendly team with a 'can do', how can I help culture
- first class customer service from Holly, a real breath of fresh air who was incredibly pro-active and supportive throughout the sale process. From start to finish Holly always kept us informed with regular updates, reassured in times of stress but most importantly sold the house in just 1 week for the full asking price.
A big thanks and well done to Holly and The Henderson Connellan team.
5**** A++++++++++ Highly Recommend
By David S 2 years ago
"The way all estate agents should be no matter how small or big the sale.
On the pulse with getting the sale over the line"
By Darryl B 2 years ago
"The staff were polite, efficient and cheerful which inspires confidence to the vendor in the selling of their property. The sales brochure was well presented and we sold in two days despite similar properties being on the market. Staff continued to keep us up to date with progress until completion."
By Steve B 2 years ago
"House sold within 6 hours at a good price due to their pre marketing campaign. They helped push our sale through in less than 8 weeks which included the purchase of a property they were also marketing. Smooth, personable service we were very pleased."
By Nicola D 2 years ago
"Holly at Hendersons was absolutely fantastic throughout out sale, purchase and move; we couldn't have asked for any more. We were well informed throughout the process and felt like we could contact both Holly personally, as well as the rest of the team at any time. We really liked how the entire sales team looked around the property we were selling. We would most certainly recommend Henderson Conellan and wouldn't hesitate to use them again in the future."
By Laura S 2 years ago
"Highly recommended, As buyers we had little say on who was marketing the property but we must say we were delighted with the service received.
Highly professional with a friendly touch, Holly & Tom always kept us informed with progress at each step.
By Steve K 2 years ago
"We had a short window to view housing. Hendersons were flexible when our time slots moved and we were able to see a large number of houses in our window. Each house matched our basic requirements, but our agent quickly understood exactly what we were looking for and added a new house that we had not booked at the end of our viewing session. The house was perfect us.
The house purchase went through smoothly, and we were informed throughout with any changes in the chain."
By Suzy R 2 years ago
"Once again a first rate total package from our estate agent. Moving home is always stressful. But, the team ; especially Holly were outstanding!
Mr & Mrs N. Smith"
By Nigel S 2 years ago
"Relocating to an unfamiliar area was made much easier with Holly from HC, her knowledge of the area and support helped us make the decision on the home we are now in. Even after agreeing the sale the support of Holly and Abby in their Admin office made a huge difference and we can't thank them enough. We would have no hesitation in recommending Holly and team to anyone. they offer a very professional and friendly service.
By Katherine D 2 years ago
"We knew HC were good as we had used them previously, but this time they exceeded their own high standards. From the initial telephone enquiry Holly sounded genuinely keen to come and appraise the property and promptly arranged for David to do so, he gave an honest and realistic valuation and talked us through the process without the hard sell. They even hand delivered some property details later that evening. We didnâ€™t speak to any other agents as we were confident HC were the right team for the job. On instruction the following week Holly came round to prepare the details and again was really enthusiastic about the house, I was impressed as I knew this would filter through to potential buyers. Before the ink was dry on the particulars we had a number of viewings booked in. The house sold within 7 days for the full asking price to a buyer in a great position â€“ couldnâ€™t ask for more. Thanks Holly and team for a fantastic service - youâ€™re professionalism made all the difference. "
By Tom B 2 years ago
"I contacted this agent as I wished for them to handle the sale of my flat. From picking up the phone to arrange a valuation all the staff were keen, friendly and offered me an appointment within a few days, The agent who attended was very attentive, keen and gave me a very good valuation.
From when the property went on the market it was handled in an excellent and professional manner by Holly Smith, Holly was outstanding, very knowledgeable and worked extremely hard to sell the property.
Holly and her team kept me informed of everything they were doing, were very polite, helpful and very efficient.
I have no hesitation in recommending Holly and her team to anyone wanting to sell, buy, rent a property through Henderson Connellan.. They are all simply brilliant people and work hard for the client and put that above everything else. I hope to buy a property through them again in 2016.
By Anil M 2 years ago
"The staff at the Market Harborough branch we're always exceptionally professional in their dealings with the sale of my mothers house from the first visit by David, the group meeting to view the house and then quickly using their data base to find a buyer. I would also highly recommend Holly who always kept me in the 'loop' with regular updates by phone and e-mails as to what was happening. All in all a superb service."
By Mary G 2 years ago
"We have moved a number of times over the years, but I must say these guys have been the best so far. Keeping us updated at every stage. Totally professional. "
By Paul B 2 years ago
"In a sellers and rising market in Market Harborough we registered with a handful of local agents conscious of a high demand for properties in the area.
Holly Smith at HC took an active interest in our requirements and sourced a number of potential properties for us. After finding a suitable property both our buyer and then our vendor pulled out over just three days. Undeterred and with us having found another buyer quickly Holly set about finding us another property and acting swiftly found us four more to view. Knowing the market conditions and the lack of availability we were able to offer on our chosen property and are now very happy in our new home. Throughout Holly, supported by her director and back office staff have been pro-active professional, friendly and responsive to our requirements. We have no hesitation in recommending HC Market Harborough. We had very little contact from other agents in the town."
By Roger L 2 years ago
"I would say my option of estate agents was not very high to say the least!
Until, I worked with Henderson Connellan who were a breath of fresh to deal with in every capacity. The professionalism was outstanding and the response to queries was next to none.
I would definitely recommend them and if you do give them the opportunity to sell your home you will not be disappointed.
Mr G Schofield 16/12/15"
By Gary S 2 years ago
"I have dealt with three estate agents in 2015 whilst trying to sell our family home and Henderson Connellan were the best by far. I felt like they cared about selling our home and the communication, which is sadly lacking with other agents, was excellent. They acted with professionalism and integrity with a certain issue, which we cannot always say about companies in this business. Once our house was sold the help with communicating with solicitors and buyers was performed to a superb level, and assisted with overcoming obstacles (like solicitors!).
I do not recommend things easily but I will recommended Henderson Connellan to anyone thinking of selling their property."
By Les S 2 years ago
"Tom provided us with all the information we needed and was very flexible in allowing us to view the property when we were able to. Very smooth process."
By Stephanie C 2 years ago
"Henderson Connellan managed our first home purchase. They were professional from the start and responded to our queries as quickly as possible. I always got the impression that information was communicated well internally as different team members were always able to help.
As first time buyers we didn't know what to expect, but Abbey and the team at Henderson Connellan helped to make the process as smooth as possible."
By Joe B 2 years ago
"It was a huge relief to me that Abby took control of pushing my purchase through and chased continuously for updates and news from the concerned parties. I can honestly say that she could not have been more helpful. I had particularly difficult to deal with conveyancers and to have someone on my side to assist and intervene when needed was greatly appreciated. I would highly recommend this office and if I was to ever put myself through the nightmare of moving ever again then these are the agents and office I would use."
By Helen H 2 years ago
"I used the Market Harborough branch of Henderson Connellan to sell my late father's house. They certainly lived up to and exceeded my expectations. Everyone I dealt with was friendly, professional and efficient. keeping me regularly informed of any developments without my needing to chase them. When the exchange of contracts was taking a bit longer than expected they were on top of it straight away, contacting solicitors and other agents in the chain to push the sale through, again without me even needing to ask. I would highly recommend them to anyone."
By Paul M 2 years ago
"I have to say how thoroughly impressed I was with Holly smith at Henderson Connellon when purchasing our house! The purchase had proved to be difficult from the start but holly never gave up. She was always in contact with me and even went out of her way, out of her working hours to chase people and keep me up to date on the situation! If it wasn't for holly we would never have gone through with buying our new home as the stress just would have been too much!! Abby was also absolutely brilliant, and so helpful helping us through the rest of the process once the sale had been agreed!! Based on the outstanding service received from these two lovely ladies I would certainly recommend hendersons to anyone looking to sell/buy! "
By Lauren K 2 years ago
"All the Staff at Market Harborough are very helpful and understanding and kept us informed every step of the way. We really felt they were working hard for us on our move which turned out to be a difficult situation but they were with us every step of the way.
We would highly recommended them. "
By Claire W 2 years ago
"Last year was a busy one for the family selling houses, with both my wife and I and our eldest daughter moving house.
Our experience with the agents in Harborough was a mixed one from outright unprofessional to absolutely exceptional and Hendersons were the agent at the exceptional mark.
The sale of our property handled by Hendersons was smooth, a buyer was introduced within days, our purchase, through a different agent was also relatively easy, strangely though because Hendersons did the chasing for us as the agent we were buying through was simply not interested once the sale had been agreed and stated that it was not his job to follow up on anything even though as we all know a house move is not a move until completion.
My daughter also moved last year, however her move was not so smooth, they used the same agents as us but in reverse as they bought through Hendersons.
Again Hendersons were exceptional and I genuinely believe my daughters move would not have gone through if it wasn't for the fact that Hendersons have a star in the making in Holly Smith who undoubtedly went beyond the call of duty to make everything happen ably assisted by Abby who with her continuous chasing and updating of the chain went where other agents were ether unable or unwilling to go.
David and Tom you have a great team there in Harborough and in my opinion you have the number one negotiator in town in Holly Smith, look after her!!!
We did get quoted slightly lower fees elsewhere, however the old adage 'you get what you pay for' is certainly applicable here.
By David K 2 years ago
"Contracts exchanged completion in sight!!
Never an easy process but one which was made so much more bearable by the incredible service delivered by Henderson Connellan. This agent seems to have worked out the importance of regular and clear communication along the 'chain' associated with most transactions. So often agents seem to lose interest once an offer has been made but with the, very capable Abby, keeping everyone in the picture and smoothing things out a successful result was ensured.
From the initial viewings, which were handled in a very helpful and professional manner to the final negotiations it would be very very difficult to find a better group of people - Well Done to Henderson Connellan the only agent you will ever need!"
By Patricia S 2 years ago
"Excellent service. Prompt and professional outfit. Nothing was too much trouble. Would definitely recommend."
By Neil H 2 years ago
"Henderson Connellan are indeed top notch for the service they provide â˜†â˜†â˜†â˜†â˜†â˜†"
By Graham T 2 years ago
"This estate agent has been absolutely brilliant from start to finish. No problems at all.
Very helpfull and excellent customer sevice.
By Colette J 2 years ago
"All the staff at HC were friendly, approachable, professional and went the extra mile to sell our home quickly, efficiently and for a price we were happy with. All dealings with HC were excellent - especially the extra help they offered dealing with solicitors / our buyer when we were completing. I would (and have) highly recommend HC and wouldn't hesitate to use them again in the future. Thank you. It was a pleasure to sell our home through you. I would also highly recommend HC from a buyers point of view - they are definitely the best agency in Market Harborough - always follow up on viewings etc."
By Carys M 2 years ago
"We purchased our property through Henderson Connellan, and dealt with Holly Smith throughout. From our initial phone call to arrange a viewing, Holly was friendly and efficient and worked hard to secure a viewing for us. She dealt with our offer promptly and then throughout the process, kept us up to date, dealing with questions and queries that we had.
We exchanged contracts today, and it was Holly who chased the solicitors to ensure that it happened as agreed.
We wouldn't hesitate in recommending Holly and Henderson Connellan."
By Tracey W 2 years ago
"Henderson Connellan Market Harborough office staff have been a pleasure to work with. Their rates are competitive, the valuation was spot on and they were consistently courteous, friendly and professional. I was kept informed at all stages of the process. Holly did everything she could to facilitate access to my tenanted house and overcame obstacles without complaint. As a team they make a strong and competitive estate agency in the area they cover. Deserving of the 5 star rating."
By Maggie C 2 years ago
"We found the staff at Henderson Connellan to be very professional, helpful and pleasant when recently selling my parents bungalow. The property was advertised and sold in a matter of only a few weeks."
By RODERICK C 2 years ago
"From David's valuation to Holly & Tom's feedback and Abby's sale chasing, I was very happy with the service."
By Philip C 2 years ago
"Henderson Connellan have been consistently incredible throughout the purchasing of my property. The sales negotiator, Holly Smith, was very informative and enthusiastic when showing me around the property and the after sales supporter, Abby Bulley, has kept me informed at all times which has helped with my peace of mind. I am so impressed with their customer service overall and I would definitely recommend these estate agents to friends and family. As a first time buyer, they made my experience very relaxed and positive. Thank you very much!"
By Abby Skinner 2 years ago
"Amazing hard work by two lovely ladies. A lot to deal with on a tight time scale both working so hard couldn't thank them enough our dream home sorted "
By GC 2 years ago
"Superb agency. Not one bad word to say against them. Efficient, professional and willing to go the extra mile. A huge thanks in particular to Holly Smith - we are so grateful for the extra time and effort she put in to find us a new home. Thank you Holly! "
By Hayley P 2 years ago
"During the process of our house purchase we've met with a situation whereby end-of-chain situation affected the time which we were hoping to conclude in. Ms Abby Bulley, an agent at the Market Harborough branch however, has gone extra miles to speed up the process, ensure everything is correct and all sides are satisfied. It is without any doubts that if it hadn't been for her we could as well be still waiting. Thank you Abby, you have truly gone beyond the expectations and more!"
By Mike L 2 years ago
"I thought Dan, Holly and Abby did a fantastic job in supporting my girlfriend and myself purchasing a house from themselves. Very professional and efficient right throughout the transaction."
By Rob J 1 year ago
"Holly Smith and Abby Bulley were wonderful to deal with. It wasn't the easiest sale as the move date was delayed by both the vendor and myself for different reasons, then pulled forward! Both ladies took these changes in their stride. I wouldn't hesitate to use Hendersons again. Great job people and thank you very much to make what is generally a stressful process, one that was (almost) stress free!"
By Pete F 1 year ago
"Henderson Connellan has been our automatic choice of agent for selling several properties over time,, also for guiding us when seeking to acquire a new home.. All of the Market Harborough team have been totally professional; Tom Cheshire, in particular, has always accurately interpreted our requirements. Now, in the autumn of our years, he has found us the ultimate retirement bungalow..
To anyone considering the sale of their existing property - and, indeed, welcoming assistance with the purchase of a new home, look no further than Henderson Connellan."
By Brian M 1 year ago
"Henderson Connellans were a pleasure to deal with, Holly in particular helped us with our sale and she was lovely. We would use them again"
By Carys T 1 year ago
"From initial valuation visit by David Hulett, through sales by Holly and follow up with solicitors and buyers, Henderson Connellan were very efficient and engaging. They had their eye on the ball at all times and were always easy to contact. They also kept me informed at all stages without ever being intrusive. Great experience and a relatively quick sale. "
By Liz H 1 year ago
"I have now bought & sold 3/4 properties with Henderson Connellan over the past 15 years and would not use anyone else. From the valuation process with David and sales negotiating with Holly, Tom & Danielle it was simplicity. Abby was exceptional with the sales chasing & dealing with the solicitors, nothing was any trouble and all communications were clear and precise. Henderson Connellan are by far the leading agent in the Market Harborough, Corby, Kettering & surrounding areas. I speak from experience! "
By Steven A 1 year ago
"Henderson Connellan have been a very nice agency to work with. I have had dealings with Market Harborough, Corby and Kettering and each time the agents I have dealt with have been great. Holly Smith in Market Harborough was the agent I saw most of. She is very professional but at the same time very friendly and genuinely interested in finding out about us and what our needs were. She worked hard to try to find us a property though in the end we found through another agent. The other agents were Lee in Corby and Sam in Kettering - both really friendly and seemingly genuinely interested. Overall I couldn't recommend the agency highly enough.
By Alex C 1 year ago
"We are first time buyers and received and excellent service. Holly in particular was extremely helpful, she knew exactly what we wanted and made every effort to show us any new potential properties. The after sales team were also great, Abby kept in touch with us and ensured the sale went through without any issues. We love our new house and cannot thank the team enough, I would not hesitate to use Henderson Connellan again in the future."
By aayesha l 11 months ago
"We found Henderson Connellan to be excellent during the recent sale of our house. They have extensive knowledge of the local market & sold our property without any hassle. They respond to queries very quickly & the progress chaser was worth her weight in gold when it came to keeping things on track. "
By David W 11 months ago
"Holly was helpful and understanding of my requirements and position. She was very honest when problems arose and supportive of my final decision."
By KATHERINE W 11 months ago
"I have recently sold my property in Market Harborough, and Henderson Connellan were recommended to me. I was not disappointed! Every single person I dealt with were efficient and professional. In particular, Holly Smith was fantastic during the advertisement and sale of the property and Abby Bulley went above and beyond expectations at every step of the after sale. I am extremely happy I went with Henderson Connellan. Having moved away from Market Harborough, and selling my property from over 300 miles away, Henderson Connellan made the entire process stress free and straightforward. Thank you all so much!"
By Sophie B 11 months ago
"Spot on with valuation (which was £80,000 more than one of their competitors!) as proven by a quick sale. Impressed by attitude, commitment and professionalism of all staff with whom I came in to contact. "
By Mike W 10 months ago
"Henderson Connellan are amazing and I would not hesitate to recommend them to anyone buying ir selling a house in Market Harborough.
David came round to do the valuation, very professional and personable. The whole team then came round the following day to look at the property. They asked intelligent and searching questions and I felt confident they would be able to describe the house and answer any questions any one coming into the shop asked.
Viewings were always notified in advance. Holly put a detailed set of lock up instructions together for the team as we were on holiday at the time of the viewings. Conan and Tom patiently waited while prospective buyers looked round and the people who did buy our house told us they had been in looking at it for almost two hours with Conan! What patienceand determination to put the customer first.
Abby chases the sales and was always updating us on what was happening. She was very professional, never lost her temper, even when I felt it would have been justified and simply focussed on keeping the sale on track.
I could not have asked for a better team. The house sold very quickly, due to some extent to the marketing, enthusiasm and dedication of the whole team.
I would always recommend Henderson Connellan to anyone who wanted the best estate agent in Market Harborough to sell their home. Thank you!"
By Maureen B 7 months ago
"From the moment we walked in the door we were greeted by Tom with his enthusiastic handshake I felt at home. Tom was insistent that he could sell our house with no trouble ,I didn't believe him but it went live on the Monday and sold on the Friday.a feat that was also down to the delightful Holly. I must also mention Danielle although she was in the background but it was clear she was part of a great team.
So having sold the house we were introduced to the lovely Abby who was responsible for following the sale through. How I tried the patience of this lady but never once was she anything but super in her dealings with us.
Having had contact with two other agencies during this period I can honestly say that didn't even rate on the same scale as Hendersons and we thank all the team for the warm reception they always gave us when we walked through the door.and would recommend them every time for being a first class agency and doing a first class job. Well done and thank you all
By David D 7 months ago
"From David valuing our house, to the wonderful Holly selling it within the first day, to the fantastic Abby who kept us in the loop throughout the buy and sell process. You couldn’t ask for more from this amazing team of people.
Nothing is too much and no question was seemed silly. A very informative and friendly bunch.
I would highly recommended these guys. "
By Toni-Maria R 5 months ago
"I sold and bought my houses through Henderson and Connellan and I was very impressed with their level of service. All the staff were incredibly helpful and worked really hard for us and went the extra mile to help. I would recommend them to anyone for their level service. "
By Megan S 5 months ago
"We sold and purchased our properties through Henderson and Connellan and we were really impressed with the service provided from start to finish. All the staff were really helpful, from David coming to do the initial valuation, Holly did a sterling job with the viewings - both selling and purchase, and Abby looking after us once the sale and purchase had been agreed,. They were very supportive and helped us out with any queries and issues that came up, they really did work hard. A special word of thanks should go to Abby who did a great job even when my stress levels were starting to rise, she was excellent at getting things resolved as quick as possible, a bit of a unsung hero in the back office!. Hopefully we won't be moving any time soon but I would have no hesitation them again I would highly recommend Henderson Connellan to anyone else."
By STEPHEN D 4 months ago
"When we went to Henderson Connellan we were greeted by Holly Smith. We were seeking a specific type of property in a specific area and we visited all of the agents in Market Harborough.
Holly actually listened to what we said and unlike a lot of other agents, did not bombard us with properties that were totally unsuitable.
Holly kept us updated, and said that she knew what we were after and would keep in touch.
When she phoned to say that she had a house that she thought would be ideal we went straight round.
Holly had found us exactly the house we were looking for, and we offered the asking price on the spot.
We have nothing but praise for this young lady, and give her the highest possible rating.