Jade is the newest member of the Elms family having joined in 2013 but in this relatively short period of time has become an invaluable asset to the company. Jade works alongside Rutland dealing with all aspects of property management, from arranging works, to reference checking tenants and preparin
"I first brought my property 12 years ago from Elms and received such good service that when I decided to rent my property out they were my first choice. I approached 3 other businesses but as expected found the most impressive was Elms. The staff are all helpful, knowledgeable and professional. I have had no problems at all with them and they make the experience of being a landlord an easy one. Understanding of both the landlord and tennant they are a perfect company to use. Thankyou to Rutland and all the team."
By Sarah G 3 years ago
No comment left for this review.
By Harvey L 3 years ago
"My daughter (as a student)has rented 2 properties from Elms in the last 5 years. Rutland & his team have always been friendly , helpful & efficient. It is sometimes difficult in London to know who to trust when renting(regarding fees etc) but Elms are certainly a trustworthy firm. I cannot recommend them highly enough! "
By Louise W 3 years ago
"We rented through Elms for 4 years, and only stopped being tenants when we bought our own place. They have been excellent landlords, maintained the property we rented very well and were very quick to resolve any issues which arose. We would not hesitate to recommend Rutland and the team to anybody looking to rent."
By Jenny H 2 years ago
"We have rented a property from Elms estates for the last 4 years and have been extremely happy with the service and assistance given by Rutland, Jade and the team over this period. The service and overall renting process has been faultless which is very refreshing in today's property market in London. I couldn't recommend a better agent in the local area."
By Anonymous 2 years ago
*This writer has chosen to remain anonymous. However, they have registered with raterAgent and we have thoroughly checked their credentials and are satisfied that this is a genuine review of this agent.
"We have been tenants with Elms for 11 months and overall are very pleased with the service we have received. Jade has been our main contact at Elms and has always been quick to respond to us, very helpful and friendly. We would definitely use Elms estates again if we return to renting in East London in the future. "
By Becky D 2 years ago
"We found Elms when walking down Bethnal Green road. They were immediately able to show us some properties and offer support in finding the right fit. Through out our tenancy we could rely on them to get things fixed, and at the end it was a seamless process. I would not hesitate to recommend them. "
By Angela L 2 years ago
"We have dealt with Elms for a little over a year now as tenants and can not fault them. They have always been there to answer any questions and are an incredibly friendly and approachable team. The whole process with them has been easy and stress free."
By Amber S 2 years ago
"Jade Hall is the nicest Estate agent I have ever met. She is kind, organised and extremely helpful.
My whole experience with Elms Estates has been great. I would wholeheartedly recommend them.
Elms gives the name 'estate agents' a new meaning. One of efficiency and reliance.
By May S 2 years ago
"Jade was our first point of contact. We greatly appreciated her efficiency to respond to any house maintenance discrepancies. She was reliable, trust worthy and honest. Thank you for making our experience seamless. "
By Leah Christian 2 years ago
"Throughout my two years tenancy with Elms, I felt very at ease as a tenant. Requests and forms were dealt with promptly and in a friendly manner, and they approached the management in a relaxed way.
The only criticism I could offer would be that the management of the property didn't seem as thorough as it might have been, but that did allow for a very comfortable let. "
By Aidan P 2 years ago
"My full deposit was returned kn leaving my property, no hidden fees etc. Friendly and helpful staff in particular Jade who was lovely."
By IW 2 years ago
"I highly recommend Elms Estate. They are what all estate agencies should be. Thank you teal Elms for all your help, a special thank you to Jade! She went above and beyond! "
By Christina T 1 year ago
"The agents at Elms initially sounded keen to get to the bottom of issues with the property, however this apparent support never materialised, resulting in many on going issues during the tenancy. The landlord then proposed excessive fines when I left the property, including cleaning (despite me paying for their recommend professional cleaners and providing a receipt). Elms offered no assistance in disputing these items, and instead supported the fines so as to appease the landlord for future business. Conclusion: Elms are good for landlords, but a no go if you are a tenant"
By HK 1 year ago
"I've rented out my property whilst living abroad for the past 10 years. I moved the management over to Rutland and the team at Elms 2 years ago and have never looked back. It's complete peace of mind knowing that they have both the tenants and Landlords best interests at heart. I would recommend them without hesitation, best in class by miles. "
By Trevor Vail 1 year ago
"Elms Estates dedicates its services with invaluable East-end pride and local knowledge that is second to none. The quality of service and, most importantly, the trust in delivering the kind of management that allows the landlord to feel at ease, is provided as a prerequisite. I would recommend Elms Estates to anyone who desires a trust-worthy and hard-working service with an individual outlook.."
By Dr Benjamin M 1 year ago
"The Elms Estates team have been managing our rental properties for 3 years. The team are extremely responsive and a shining example of professionalism at all times.
I recommend them highly for both sales and rental management- always a pleasure to deal with.
If you are looking for a managing agent for your rental properties- look no further.
By Ju M 1 year ago
"The experience I had as a tenant was always positive. The agency is well managed and people there are extremely helpful and friendly."
By Vyara K 1 year ago
"I have been with Elms Estates for more than three years and I have to say that they have provided an excellent service. Overall, I have been so happy about the professionalism of Rutland Elms and his team. "
By Mirko F 10 months ago
"I’ve been dealing with Elms Estate for almost a year now and they have been the best agent I’ve ever dealt with. It’s always been simple and easy dealing with them and they have always come up with fast solutions to any queries or concerns we may have. They have really made us (myself and other tenants in the house) feel valued and we feel confident knowing that if we need them they will respond quickly. Villy in particular has been exceptional. "