Introducing James Smith the man behind Henderson Connellan, Kettering. James began his career in estate agency as a â€˜Saturday ladâ€™ in 1992 when he was 17 years old. He started his full time career working for RCI in Kettering, later joining Henderson Connellan in 1999 as a negotiator.
"Having dealt with James on numerous occasions, both selling and buying property, I can confirm that his level of Customer Service is Outstanding. I really would recommend James and the team at H&C. "
By leanne h 2 years ago
"From start to finish Henderson Conellan managed all of my expectations. From the professional approach during the initial valuation and property listing, to the total communication process through to sales completion. Well done, would definitely recommend."
By Neil M 2 years ago
"We found all of the staff very professional in their approach and they kept us advised of the progress through to completion. They are one of the few agents who have telephoned us regarding property options for us to buy which are in keeping with our specifications, In particular, the Director of the Kettering branch has incredibly local knowledge and expertise. "
By Simon C 2 years ago
"I have conducted several transactions through Henderson Connellan over the years as seller, buyer and renter and have always found their service to be excellent. In my most recent sale and purchase I have had most contact with Amy, who has been most pleasant to deal with, and has always kept me well informed.of progress. "
By Myra S 2 years ago
"James at Henderson Connellan was acting for the Seller and he bought the property to our attention. We would not normally have looked at this type of property but we ended up buying it !
His service throughout was impeccable. He kept communications open between buyer and seller even when the Solicitors were being a bit slow.
James is highly recommended.
Caroline and Doug Iles"
By caroline i 2 years ago
"Having sold many of my previous homes through Henderson Connellan I can only say how professional they are. Not only did they market my property well, the feedback I received after every viewing was reassuring and helpful. I would have no hesitation in recommending James Smith and his team, in particular Jessica Deacon,as nothing was too much trouble for them..
By Stephen J 2 years ago
"As estate agents they are very efficient and accessible putting the effort in to secure your property as swiftly as possible. The staff are in tune with the frustrations and stress of purchasing a property and seek to keep you informed throughout the process.
As letting agents they manage your property comprehensively. "
By Ben S 2 years ago
"We decided to sell our home after listening to a short radio clip about the current housing market, one quick phone call to Henderson Connellan resulted in the property being listed online within a couple of days and sold within a week, the Sales team were very effective and responsive to all enquiries in a professional manner"
By Matthew G 2 years ago
"James and his team have provided an outstanding service on both occasions that we have used them. The valuation from James was spot on, Jessica carried out the viewings in a very professional manner and our house sold very quickly at the asking price. Many thanks also to Amy & Adam who kept us well informed right the way through the process."
By Carl Rogers 1 year ago
"Wide selection of lovely properties and professional pleasant staff. Local people who know the area extremely well and care about doing a good job."
By Andy M 1 year ago
"Henderson Connellan took on my house and sold within the contract time. Their staff in the Kettering office were extremely helpful and very professional. Any queries I had were answered in a timely manner and whenever I wanted an up date on proceedings they got back to me within the same day. I have dealt with many estate agents in the area previously and was surprised at how professional HC are, thanks guys."
By Marianne Leadbitter 1 year ago
"Henderson Connellan Kettering branch assisted with the sale of my parents property in Chelveston, Northamptonshire. The whole team were fantastic from start to finish, unlike previous agents I have dealt with they followed up on every request in a timely and professional manner. The team created an effective marketing plan for the property and were able to secure the sale price we were looking for. I would not hesitate to use this estate agent again. Five stars, thank you for selling the house!"
By Maxwell S 1 year ago
"I have no reservations in recommending Henderson Connellan to anyone who is looking to place their property on the market. The team lead by James are professional, courteous and show a very high level of attention to detail. The marketing was first class and as individuals they showed a great deal of empathy and understanding. I feel comfortable in endorsing their services and would look no further when requiring such services again in the future. "
By Alastair C 1 year ago
"James and Sam were fantastic in supporting me in my purchase. They have even continued to help after I moved in, providing names of trusted local trades to help with the important jobs that needed doing."
By Richardk F 1 year ago
"They just made the sales process easier for us."
By Gary S 1 year ago
"This office offers a team of property professionals that is a cut above any other estate agency in this region. It is easy to be outwardly friendly but no one can doubt the sincerity of each of the members of this group. Photography and presentation of the property online and in print were quickly completed and of the highest quality. Everone in this group acted as a member of a team with professionalism, courtesy, respect and care for my property as well as for the potential buyers. Neighbours commented on how respectful team members were when bringing potential buyers to the property. This was the second attempt at selling this property--the difference between Henderson Connellan and previous company could not be more stark. There were more people viewing this property after 24 hours of listing it this time than there were in 2 months with the previous agency. And I had two offers in that 24 hour period, compared to no offers at all during the previous 6 month contract with the other company. It might be a matter of timing, but with this sort of result it is most likely a higher degree of professionalism, attention to detail and customer care."
By Virginia E 10 months ago
"I was impressed with the team - reliable, proactive.and always quick to return a call or email. A house sale/purchase is always stressful, but these guys did their best to make it as smooth as possible."