"I cannot recommend Regency highly enough, however, I am biased: Regency gave us the highest valuation, evaluated our property on the finish and individual appeal and sold it the day after it was put on the market after the first viewing.
Two other estate agents in Bideford refused to ask a higher price as it would be 'embarrassing for us to have no interest'. Regency recommended an asking price 5% higher than the others and achieved a price 4.2% higher.
Regency may not be able to achieve this for every client (in fact they may be cringing if they read this), but I am sure that every client would receive an honest and open approach; sympathetic and experienced guidance; respect and feel valued as both a client and an individual.
Our buyers visited every Estate Agent in Bideford and stated that Regency were the only agent who not only fully listened to their needs, but tailored the property details offered to those needs. Building that rapport enabled Regency to liaise smoothly between seller and buyer to make the process as pain free as possible."
By Maria B 2 years ago
"I have been with regency for 15 years when they sold my first house.They kept me up to date all the way,they never over valued so with great success I have sold 4 propertys with them ."
By alison l 2 years ago
"Excellent service and professional and honest advice."
By dan w 2 years ago
"Very professional, helpful & friendly team. Good knowledge of properties in their area. Excellent customer service! "
By Claire C 2 years ago
"Regency recently sold my house located In Northam.
They where cost effective
Realistic in their valuation
By Robert H 2 years ago
"We have moved several times over the last 25 years and this is the first time that we haven't had to chase up the estate agent for information. They kept us fully informed at all times during the sale and they even kept the respective solicitors on their toes.
The photographs were brilliant and the wording was extremely well thought through. They worked late on the Friday and were able to get our home onto Rightmove by 10pm that evening. By 10am the following morning they had arranged four viewings for that day and the house was sold by lunchtime.
Was it just luck or as Tina would say, "Better than all the rest"? Well, I'm an extremely hard taskmaster and I can assure you that the team at Regency are extremely professional and I'm sure that they would treat all of their customers with the same level of dedication.
Well done Regency!
By Roger J 2 years ago
No comment left for this review.
By Joanne W 2 years ago
"As a letting agent Regency are most professional and helpful at all times. Any tenant issues or buildings matters are deal with in a prompt and pragmatic way."
By Anne E 2 years ago
No comment left for this review.
By Kirsten C 2 years ago
"Right from the start and the finish of my property sale Neil Armstrong and his team took me through all that they could offer me and all they could do for me. They did not dissapiont, fresh photos done new write up, and on the market straight away, within the frist week of being advertised a number of viewings had been set up.
Within weeks an offer had be made and a sale agreed.
All in all i would not hestae to reccommend Neil and his team at Regency to anybody, great service..
By Simon C 2 years ago
"Amazing sales team that go that one step further than others to achieve a satisfactory outcome. Always available for assistance and updates, nothing is too much trouble, the team is very friendly and approachable and extremely professional.
Would recommend to anyone with a property to sell or rent."
By Marilyn P 2 years ago
"A very competent and friendly agent.
I would highly recommend Neil and his team for all your Estate Agents needs. "
By Amanda Fisher 2 years ago
"I have recommended Regency Estate Agents for a number of years in my roles both as a seller and a Chartered Surveyor.
It is clear that the team are professional and dedicated to provide a unique and unrivalled service."
By Mal B 2 years ago
"Lee Childs handled our recent sale in Bideford. Lee is very professional with an approachable and friendly nature.. He handled everything superbly and was only too happy to answer any query. we had, no matter how trivial. "
By Jonathan S 2 years ago
"Regency were first class when we used them to sell our property, they have a great team in place, it doesn't matter who you deal with all of the staff are professional and friendly.
We had a particularly difficult sale for various reasons but Regency we perfect at handling the situation and took some of the stress out of the situation.
Thank you Regency.
By james p 2 years ago
"Throughout selling our house the team at Regency were very professional and always went that extra mile to help accommodate our needs in addition to the potential buyers. Regency provided a fantastic service and were very approachable even beyond office hours."
By Lucy S 2 years ago
"Great service from a professional team. Can't recommend Regency enough. Honest & straightforward. "
By Richard c 2 years ago
"Unfortunately for me Regency were the fourth estate agents i had approached/used to sell my house.
The first agents were too pushy, intimidating, rude and un realisitic. The second was late and had no clue on taking photos to market the property and stood on my furniture with his shoes on!!!
The third company was old fashioned, too relaxed and not enthusiastic at all. I had 3 viewings in many months and i had almost given up by now.
My last desperate try and fourth choice of agents was Regency.
As soon as i stepped into the new office i wish i had used them sooner. Finally 'normal', friendly, polite, approachable people who told it like it is & wanted to sell my house! What a relief for me: a dis heartened person who's house no one wanted to buy. Neil was polite & casual in giving me information and didnt put any pressure on my to sign up with them. He showed me their marketing portfolios and arranged for Lee to visit. Lee had such a pro active attitude and advised me how we can go forward to re market the property and get it sold. He seemed enthusiastic, focused and a perfectionist. The photos were good minus the outside to which he came back on a sunday to re take the photo when the sun was out showing the house in a better light. The viewings flooded in and i was kept informed at every step. I am hard of hearing and so they did not mind my constant emails. My questions or queries i put forward were dealt with and i didnt once feel like i was pestering them, although im sure i did.
Their fee is competitive and at a fixed rate no matter how much the property sells for. Me being the ever sceptical person, presumed lee/regency as a typical agent would encourage me to settle for any offer as he still gets his fixed rate regardless. Business is business to them..I was very wrong as lee pushed a potential buyer for more money ontop of what they offered and did so sucessfully. I would of settled for the lower offer but he advised me to trust him to try and get more money as he felt the house was worth it. I felt completely confident he would do his best and get a fair deal for me and the buyer and he did. Deal done!!!
I am incredibly particular about how i get treated as a customer and good customer service is expected when i am paying. Regency exceeded my expectations and i have already recommended them to friends and family. I may return to the area in a few years to buy a property again and i know which agents i will be going too. Regency!!!
Other agents could learn alot from regency and i hope regency expand as they give estate agents a good name.
By Janine Berry 2 years ago
"We have used Regency for buying, letting and selling our property. Nothing was too much trouble and we would not hesitate in recommending them."
By Peter T 2 years ago
"They dealt with a recent situation where I moved from seller to landlord with a future transfer of ownership and have dealt with the whole process with efficiency and friendliness. I will certainly continue to use their Agency and would always recommend their services.
Special thanks to Lee, Carl and Vanessa"
By Diana P 2 years ago
"I found all the staff at Regency Estate very helpfull, Especially Lee Child who was our contact. Lee kept us informed every step of the way he was alway very helpfull and courteous at all times. If we lived in the area and I was sellling our house I would definitely have Regency Estate Agents.
By Margaret S 2 years ago
"All the team have been very friendly, knowledgeable and helpful during what has been quite a complicated sale and purchase. Their patience and persistence has been second to none.and their guidance invaluable. Would have no hesitation in recommending them and will use them again next time."
By Linda G 2 years ago
"We spoke to Regency about our needs as a perspective landlord in and around the Bideford area, we were new to both the area and the prospect of being a landlord.
Lee and the office staff were very helpful, knowledgeable and approachable about perspective properties - they helped us make the right choice and kept us informed at every stage of the process.
Once the purchase was finalised we spoke to Carl (lettings) who visited the properties, gave us guidance and was more than helpful, he kept us informed of perspective tenants and their feedback. It was only a few days before we'd found excellent tenants for both of our properties. I'd definitely use them again without hesitation, when required they went the extra mile for us.
I can honestly say they are the best agents Iâ€™ve bought or sold houses through."
By Paul S 2 years ago
"We bought through Regency when we didn't know the area. We let properties in the Midlands & have got fed up with bad agents, so we're naturally suspect about Regency! I have to say though that Regency were spot on throughout, they did what agents should do - negotiate the pricing & chase things through. Neil has a young proactive team who all seem to be on the ball, they always have time for their customers & make you feel relaxed.
Top marks Neil & team, keep it up.
Peter & Heather "
By Peter C 2 years ago
"Having dealt with Regency for a number of years when they managed a rented property for me I decided to use them to sell the property. They again performed excellently and the property was sold in a reasonable time and at a reasonable price."
By Andrew K 2 years ago
"I had a particularly torrid time getting to exchange of contracts on my house in Leeds, and Regency handled everything in Westward Ho!, keeping our vendors happy and up to date, so we didn`t lose the house we really wanted.. They were in touch with us, our agents and our solicitor on a regular basis. Well done to everyone."
By Jenny G 1 year ago
"Regency provided an excellent service.Very professional throughout the whole sale process. Very supportive at all times.Would highly recommend that you use their services."
By gary s 1 year ago
"We were very happy with the service given by everyone. Our main contact was Lee who was always pleasant and friendly, and did all he could to achieve the sale. It was a probate sale and Lee did an excellent job to help us find contractors to carry out work, clear the house and move us on completion."
By Lesley G 1 year ago
"Great service from all at Regency, particularly from Lee and James. The present of wine on completion was a nice touch.
Thank you all"
By Gerard S 1 year ago
"I have recently moved house due to a significant change in personal circumstances. Regency were brilliant, they were kind understanding and very helpful. In particular I would like to praise Lee who was incredibly helpful and supportive, he made a difficult situation much easier to bare, he answered all of my queries and questions very quickly and helped enormously.
I found all of the staff at Regency to be very pleasant, professional and personable, Well done Regency you really do deserve your 5 star rating.
By Richard M 1 year ago
"Brilliant service,always on the ball,courtious and helpful.would not hesitate to use again.Would recomend them for both buying and selling."
By Roland C 1 year ago
"All staff were very friendly and efficient and nothing was too much trouble, with special thanks to Lee for all his help. I would highly recommend them and would have no hesitation in using their services again. Thank you for a stress free experience!!"