"very professional and to the point. all my lettings and sales are dealt by this agent."
By tariq mahmood 3 years ago
No comment left for this review.
By Robert W 2 years ago
" Have been ripped off by other agents so great to find Naz who is very customer focused and helpful.. He found good tenants in promptly and . management charges are very reasonable compared to other agents. He went out of way to advise when had problems with previous tenant even though not managing the property so I would thoroughly recommend to others "
By wendy t 2 years ago
"We had quite a difficult chain and Thomas Marsh were excellent could not fault them. They always kept us in the loop of what is happening and with out the help of all of them our chain would of fallen apart.
They went above and beyond for us to be able to sell as quickly and efficiently as possible.
From the valuation when Naz visited us he understood that we had not done this before and explained the whole process thoroughly and answered any questions we had.
Brilliant service even when they was short staffed will definitely be recommending to everyone!"
By Sarah A 2 years ago
"A very big thank you to Alette Cooper for the impeccable serviced we received finding our new rental home. Alette has been amazing, fromt he word go Alette was hands on and didn't stop at anything until we were sorted. Alette is extremely professional and gets ht ejob done professioanally. Thaank you so much to Alette and Thomas Marsh."
By Michael M 2 years ago
"I couldn't have been happier with the service I received from Thomas Marsh as my selling agent. They were prompt in passing information over to me, in dealing with matters and acting on my behalf. The staff I dealt with were kind, enthusiastic and pro-active; I would recommend the company to anyone. "
By Chloe W 2 years ago
"We would firstly like to extend our thanks to Patricia, Naz and all the team at Thomas Marsh for their patience, expertise and cheerful comments that got us into our new home and sold our old one. Despite mant twists and turns, lost properties, not due to our or their fault I may add, and a series of amusing calls we are now in our new home. A very professional and thorough team that take care of all the details, thanks again guys."
By Steve & Penny S 2 years ago
"Needed to sell asap as not to loose the chain were were in.
Thomas Marsh responded very quickly to the stressed state we were in.
Even though they were out of area they held an open day and sold in that one day with three offers of full asking price on the table.
They were friendly and understanding giving time to listen to me.
Once sold case went to their advisor who worked very hard to keep the chain of 5 all together and gave them reassurance this sale would go through as quickly as it can.
Communication is a key factor along with honesty which they gave.
I could not praise enough how Thomas Marsh work as a team treating you as individuals.
There ethos as a company is so true."
By Joanne R 2 years ago
"We were dealing with 3 estate agents in our recent move and Thomas Marsh were heads above the rest.
Pat in the office needs a special mention. She is dedicated to moving the sale forward once an offer has been accepted and being the middle man. You would think this is what all estate agents do but surprisingly they do not. Pat was a breath of fresh air and without her the process would have been 10 times harder.
I highly recommend their services!"
By Katy P 1 year ago
"Although four purchases fell through on us in under a year, Thomas Marsh stayed confident and helpful and routinely went far beyond the call of duty to ensure the sale of our flat and eventual purchase went through as smoothly as could be hoped for under very exceptional circumstances. It was our pleasure to be able to purchase through them, as well as sell, as we firmly believe they earned every penny of the commission due to them. A class act who we would have no hesitation in recommending, and using, in the future!"
By Peter R 1 year ago
"Thomas & Marsh have been my agent in regards too letting my flat out.
They have always been very helpful in every single way.
Questions, update communication , .
Although, i leave overseas my flat has always been looked after and i never had too worry.
A big thank you too Alette!!"
By jonas s 1 year ago
"Naz and his team provided a complete service taking care of everything for me. It is said moving home is one of the most stressful experiences in life so it is good to know you have a competent team on your side.
Not everything went to plan and there were difficulties inflicted upon the process by naive and inexperienced players. I was ready to quit but Thomas Marsh managed to swing all players into action. They are prepared to take on the extra work needed to deliver a complicated process smoothly and to everyone's satisfaction. I could not describe them as an ordinary estate agent, they are extraordinary and I expect to see them develop into a nations favourite.
By Martyn W 1 year ago
"Without a doubt Lauren is my hero! (And needs a pay rise!!!)
Naz you negotiated a good deal (there's always hope for more! However,maybe you could of kept me more updated when my buyers sale fell through!)
Bailee you cooked in those suits, in the heat of summer, to show a professional approach when showing my property. Thank you. (However more information about the property prior to showing would of been a bonus)
Finally to Lauren - there aren't enough words to describe how she kept me sain in the final process. She went above and beyond what she needed to do. Thank you so much. "
By Sally T 1 year ago
"My husband and I would like to say a big thank you to the team at Thomas Marsh. We recently sold our house with them, and would highly recommend them to anyone else wishing to sell their house.
The team are professional, yet friendly and ever so helpful. I forgot how stressful moving was; but the team definitely took the stress out of it. We canâ€™t thank them enough for this!
Dan came to value our property, but we felt no pressure in putting the house up for sale with Thomas Marsh, because there was no â€˜sales-manâ€™ spiel, unlike another agent who also came to value the house.
The house was added to Rightmove within a matter of hours â€“ they wasted no time in getting the property sold, and we really felt that we were being looked after.
The process from start to finish had a few hiccups, but the team managed these for us and relieved us from the stress. Whenever we picked up the phone there was someone at the other end ready to answer any questions we might have. (and I did call a lot - so thank you for putting up with me and my numerous questions!)
Thank you to Dan, Bailee and especially Lauren, who worked tirelessly with our buyerâ€™s solicitors to finalise the completion as soon as possible.
I wouldnâ€™t hesitate to use them again."
By Ciera B 1 year ago
"The whole team at Thomas Marsh (grays) have been amazing throughout the purchase of our first property. The staff who I was in regular contact with, Bailee, Naz, Dan and the very patient Lauren all gave us the best customer care which made us feel so comfortable and reassured. I would recommend these guys to anyone and I will be returning to them to sell my flat when the time comes. "
By victoria l 1 year ago
"Thanks to everyone at Thomas Marsh but especially Alette I recently moved to Australia and rented out my house which went speedily and efficiently. I have since put another house up for rent but this was a particularly tricky situation due to my location and without Alette sorting absolutely everything out I think I would still be going into the spring next year. Naz get a little mention as well for popping them on the market as well thanks mate top man.
By Graham H 1 year ago
"I contacted Thomas Marsh regarding a property to let. The service was absolutely amazing. A big thank you to Alette who went above and beyond to make my move go smooth and in less then a week!
I would recommend Thomas Marsh estate agent to my friends and family. "
By Hida S 1 year ago
"Naz and the team at Grays have been letting my properties for some years now. I can say the personal and professional service is second to none. They are always ready to go that little bit further to ensure that all runs smoothly. They provide an outstanding value for money service.
Many thanks Naz and all the team for your continued efforts."
By Alberto P 1 year ago
"It was a pleasure dealing with Thomas Marsh and mainly with Lauren as I was in touch with her throughout the process of buying our home. She has been very proactive, always ready to advice on the next steps and eager to help and speed up the process when needed. A big thank you from Alina!"
By Alina M 1 year ago
"From the initial meeting and valuation by Naz, to the accompanied viewings carried out mainly by Dan & Bailee to the completion of the sales process carried out by Lauren, the whol;e process was done in a professional & efficient but friendly manner.
A special mention must go to Lauren Tait who kept the sales process moving and dealt with any queries quickly and always with a smile. She kept me constantly informed with everything and went 'the extra mile' to make sure things progressed to the completion date with as minimal stress to me as possible :)
The 24 client online portal is ideal to keep up to date on the 'footfall' online of enquiries, viiewings, offers etc after hours and at weekends.
I would definitely recommend Thomas Marsh in Grays to anyone thinking of selling."
By KAREN RICHARDSON 11 months ago
"I must say if someone had told me that my property could get an offer of full asking price in less that 24hr on the market . I would have had a good laugh myself . But Thomas Marsh proved me wrong in less that 24hr of put my property on the market it was given an offer of the full asking price . By that very week , I was able to accept an even higher offer. I must say my experience with Mr Naz who took care of the sale was amazing ,his dedication and attention to details set my property to great heights. I felt I made the right choice choosing to sell my property with Thomas Marsh . 5* Thank you"
By Rechel A 11 months ago
"Thomas Marsh is one of a kind team. From start to finish the service is excellent. I personally think that every time you talk to one of the team they always manage to make you feel that you are part of the family. I have bought and sold property a few times myself but never encounter an estate agency as brilliant and caring understanding to any situation arises. Buying or selling a property is always stressful but they always seems to make you feel as your just buying a a bag of sweets.. The team takes understanding and caring into another level , I will certainly in the future use Thomas Marsh again. I will give 5 star the team in all aspects.
Special thanks to Naz, Laurent,Bailey, Dan."
By Agnes N 9 months ago
"I was very happy at the service I was given throughout the process of renting my property. While there was not a tenant that was found as quick as I would have liked the commitment to marketing was impressive. The follow up documentation was very clear and flexibility of giving me any information was always undertaken with a pleasant manner."
By Michelle W 6 months ago
"Fantastic service, always happy to help. Alette is always very responsive, polite & friendly. Wouldn’t use any other estate agents, Thomas Marsh really do go the extra mile. Massive thank you for all your help & advise over the last year.
By Ryan S 5 months ago
"Very happy with the drive and commitment Thomas Marsh gave for the letting of my flat and in particular, letting negotiator Jasmyne.. Jasmyne is top class and drove the letting from initial offer to completion. Weekly and daily updates as the letting progressed. Thank you very much and highly recommended. "
By Claire F 4 months ago
"I cannot thank Thomas Marsh enough, they have been so patient, kind, informative, professional and accomadating. Things didn't always go to plan but you guys pushed everything through! Really happy and would highly recommend!"
By LC 4 months ago
"This isn't the first time we've used Thomas Marsh, and it probably wont be the last.
They really know their stuff and were very focused on getting us the best deal and making sure the transaction completed smoothly.
They are definitely worth their fee. Without a doubt we got a higher selling price because we used them."
By James W 2 months ago
"From beginning to end Thomas Marsh have been fantastic dealing with my sale. When first meeting Naz, I found him to be knowledgeable, honest, transparent, realistic and genuine. After being with another agent previously for 6 months without one offer being made in that time, I was pretty jaded by the whole process., but Thomas Marsh got me an offer within the first day of it being on with them.
Bailee has been fantastic these last couple of weeks going above and beyond to push my sale through to exchange. He has always been extremely professional and understanding, especially when dealing with my desperate pleas for help in trying to hurry solicitors along, and chase up other parties in the chain - I cannot praise his efforts enough!
Everyone else I have dealt with at Thomas Marsh, have been friendly, polite and professional and have always delivered on what they set out to do.
My only regret is not going with Thomas Marsh the first time around.