Tom is our Director at Market Harborough and also one of our star negotiators. When you meet Tom you will quickly discover why, he is so full of enthusiasm and really enjoys selling property. Tom is also dedicated in other ways often getting up at the crack of dawn to hit the gym.
"The staff were polite, efficient and cheerful which inspires confidence to the vendor in the selling of their property. The sales brochure was well presented and we sold in two days despite similar properties being on the market. Staff continued to keep us up to date with progress until completion."
By Steve B 2 years ago
"Highly recommended, As buyers we had little say on who was marketing the property but we must say we were delighted with the service received.
Highly professional with a friendly touch, Holly & Tom always kept us informed with progress at each step.
By Steve K 2 years ago
"I contacted this agent as I wished for them to handle the sale of my flat. From picking up the phone to arrange a valuation all the staff were keen, friendly and offered me an appointment within a few days, The agent who attended was very attentive, keen and gave me a very good valuation.
From when the property went on the market it was handled in an excellent and professional manner by Holly Smith, Holly was outstanding, very knowledgeable and worked extremely hard to sell the property.
Holly and her team kept me informed of everything they were doing, were very polite, helpful and very efficient.
I have no hesitation in recommending Holly and her team to anyone wanting to sell, buy, rent a property through Henderson Connellan.. They are all simply brilliant people and work hard for the client and put that above everything else. I hope to buy a property through them again in 2016.
By Anil M 2 years ago
"Market appraisal, pictures, copy and timing.... Henderson Connellan delivered on all fronts including taking care of all viewings. They worked really hard throughout our sale and kept us informed at all stages. If there was a "Strictly" for estate agents it would be 4 tens from us."
By David M 2 years ago
"We have moved a number of times over the years, but I must say these guys have been the best so far. Keeping us updated at every stage. Totally professional. "
By Paul B 2 years ago
"Very impressed with the service provided by the team, especially Tom. Within a day of being on the market Tom had secured us our new house which we are now working hard on renovating. Many thanks"
By Jamie C 2 years ago
"Excellent service received from Tom Cheshire at Henderson Connellan. We had been looking for a house to buy in Market Harborough for months and Tom kept in regular contract with us to update us on any new properties coming on the market. We were then able to buy a house within the first day of it coming onto the market. Tom also went above and beyond duty to help us find good local tradesman. Tom was excellent at his job, would recommend them as Tom made the buying process very easy. When we come to sell we will be using Henderson Connellan"
By Kelly H 2 years ago
"I would say my option of estate agents was not very high to say the least!
Until, I worked with Henderson Connellan who were a breath of fresh to deal with in every capacity. The professionalism was outstanding and the response to queries was next to none.
I would definitely recommend them and if you do give them the opportunity to sell your home you will not be disappointed.
Mr G Schofield 16/12/15"
By Gary S 2 years ago
"All the team are very professional! Moving is incredibly stressful but I'm happy to say that Henderson Connellan stepped up to the mark and kept things moving smoothly!
I wouldn't hesitate to use them again!"
By Hayley C 2 years ago
"Abby was fantastic made the whole process seemless and made me feel very comfortable. Very reliable and answered all my questions nothing seemed to much trouble. If I ever move again no question I will be back in touch with Abby. "
By Georgia Atkinson 2 years ago
"The service I received from Henderson Conellan with regard to the viewing and subsequent purchase of a residential property has been exceptional.
My wife and I dealt primarily with the Sales Manager, Tom Cheshire. Tom was professional, well informed and prompt in all dealings we had with him. Most of all, we appreciated the transparency and honesty of his communications with us regarding price and negotiation. The office staff have also been fantastic and helpful whenever I've contacted them.
I would have total faith in dealing with Henderson Conellan again and they will be my first agents of choice when the time comes for us to sell a property. Highly recommended. "
By Nick A 2 years ago
"Tom provided us with all the information we needed and was very flexible in allowing us to view the property when we were able to. Very smooth process."
By Stephanie C 2 years ago
"David valued my house, I signed up and within 24 hours I had sold it!
I am ready for a move again, and there is only one estate agent I wanted to use - Henderson Connellan!dav"
By David B 2 years ago
"In addition to marketing/selling the property; close attention also given to monitoring progress of sale which was invaluable"
By Les M 2 years ago
"The service provided by Henderson Connellan has been excellent throughout. The whole team has worked extremely hard arranging numerous viewings, dealing with offers and acting as negotiators when things were not going smoothly. Communication between the team and with us has been outstanding. Tom, Dan, Holly and Abby have always been efficient and professional, as you would expect, but in addition they are very personable and have demonstrated great sensitivity, given that my Mother is elderly and had lived in the property for over 50 years, for which I am truly grateful..We would thoroughly recommend Henderson Connellan as being efficient and effective. Thank you!"
By Sarah C 2 years ago
"Having dealt with a number of estate agents over the years I must say it was very refreshing to meet the team at Henderson Connellan. They are personable, knowledgable and not in any way pushy. Having used them for the sale of our property I wouldn't hesitate in recommending them. I will definitely be using their services for any future properties I wish to sell."
By Carla Romang 2 years ago
"great service,would and will be recommending to anyone"
By Matt C 2 years ago
"Last year was a busy one for the family selling houses, with both my wife and I and our eldest daughter moving house.
Our experience with the agents in Harborough was a mixed one from outright unprofessional to absolutely exceptional and Hendersons were the agent at the exceptional mark.
The sale of our property handled by Hendersons was smooth, a buyer was introduced within days, our purchase, through a different agent was also relatively easy, strangely though because Hendersons did the chasing for us as the agent we were buying through was simply not interested once the sale had been agreed and stated that it was not his job to follow up on anything even though as we all know a house move is not a move until completion.
My daughter also moved last year, however her move was not so smooth, they used the same agents as us but in reverse as they bought through Hendersons.
Again Hendersons were exceptional and I genuinely believe my daughters move would not have gone through if it wasn't for the fact that Hendersons have a star in the making in Holly Smith who undoubtedly went beyond the call of duty to make everything happen ably assisted by Abby who with her continuous chasing and updating of the chain went where other agents were ether unable or unwilling to go.
David and Tom you have a great team there in Harborough and in my opinion you have the number one negotiator in town in Holly Smith, look after her!!!
We did get quoted slightly lower fees elsewhere, however the old adage 'you get what you pay for' is certainly applicable here.
By David K 2 years ago
"We bought and sold through Henderson Connellan,
They exceeded expectation,
Nothing was to much trouble, regular communication and updates and total support when required.
Thank you. "
By Suzanne F 2 years ago
"I am very pleased with the way Henderson Connellan handled our sale. It wasn't the easiest of processes, we had a number of buyers who agreed a sale and then struggled to get finance together. Very impressed with the way the team at HC stuck at it. Highly recommended!"
By Craig H 2 years ago
"For many years we had dreamed of moving to West Wales. This October we decided the time was right to give it a try. We have moved many times before so were very aware of potential problems especially trying to co-ordinate sale and purchase, moving 200 miles away. We saw 5 estate agents and chose Tom from Henderson Connellan in Market Harborough. He was easily the best prepared of the people we saw and we felt confident he would do a good job. The particulars Henderson Connellan produced were beautiful and against our expectations Tom and his team found a buyer for our Victorian house just before Christmas.
We were then supported by Abby through the sale process. This was not easy, but Abby's polite persistence helped complete the transaction and we moved to Wales last Tuesday.
Before instructing Henderson Conellan we had a pretty dim view of estate agents. The whole team at Henderson Connellan challenged our predjudices. They always returned our calls, made sure messages were passed on and were well prepared and informed. They achieved a good price for our property and helped us see it through to completion. I would not hesitate to recommend them.
By Judith R 2 years ago
"Professional and friendly from start to finish of the process. No complications and nothing too much trouble. Would definitely recommend Henderson Connellan to someone wanting to buy or sell."
By Darren T 2 years ago
"This would have been 5 stars if it were not for the protracted transaction time although this was entirely due to the inconsistency and unreliability of the buyer and their representative whose behaviour was exasperating for most of those concerned.
Abby Bulley (Sales Progression) was on the other hand a breath of fresh air and frankly without her drive, tenacity and patience this transaction would never have been successfully completed.
I was particularly impressed with Abby's speed of response and complete reliability, in a transaction where, in the end, minutes not hours proved crucial
This was a difficult balancing act where differing personalities and agendas required handling with diplomacy.
How important it is to have complete trust in someone who is handling one of the biggest emotional and financial transactions of your life.
Thank you Abby for your support it is greatly valued.
I have used Henderson Connellan successfully before and thanks in no small part to Abby, will again. Ray Kemp
By raymond k 2 years ago
"All the staff at HC were friendly, approachable, professional and went the extra mile to sell our home quickly, efficiently and for a price we were happy with. All dealings with HC were excellent - especially the extra help they offered dealing with solicitors / our buyer when we were completing. I would (and have) highly recommend HC and wouldn't hesitate to use them again in the future. Thank you. It was a pleasure to sell our home through you. I would also highly recommend HC from a buyers point of view - they are definitely the best agency in Market Harborough - always follow up on viewings etc."
By Carys M 2 years ago
"Abby was fantastic in helping us complete our property purchase. She was transparent at all times and ensured we understood how the process worked as first time buyers. She always ensured we were comfortable with each stage of the process and was committed to accommodating our situation. Abby is very much recommended! "
By Joreen S 2 years ago
"From David's valuation to Holly & Tom's feedback and Abby's sale chasing, I was very happy with the service."
By Philip C 2 years ago
"Abbey Bulley has greatly assisted us in the sale of our property in Market Harborough.
We were initially impressed by the knowledge and enthusiasm of the sales team. However, once an offer had been accepted, Abbey moved mountains to make sure that things happened quickly, effectively and with relatively little stress for us. This was in a chain of 5, and included some last minute surprises from the buyer. She still managed to navigate through the discussions to ensure effective completion.
In over 20 years of buying and selling property, we have never come across someone so effective, yet understated, in the sales follow through. You have a massive asset in Abbey, and she should be rewarded as such. "
By Raman M 2 years ago
"We would like to thank Abby Bulley for all the after sales work that she carried out on our behalf. Abby was not only efficient, courteous and professional, she actually cared about us during the whole purchase process.
Thanks to Tom who always seems to be rushing around and no request is ever too
We would highly recommend Henderson Connellan to anyone who requires a diligent and caring Estate Agent.
By Joan P 1 year ago
"My experience with the team at Henderson Connellan at Market Harborough branch was excellent.
Very speedy sale which was exactly what i required and I was kept up to date with everything throughout.
A nice little moving in present as well was a really nice touch the day I went to pivk up my keys. They came in very useful Thank you"
By Katie M 1 year ago
"Many thanks to the team at Henderson Connellan, particularly Abby, for assisting in our sale and purchase. Abby kept us informed along the way and without her assistance and the support of the team, we could be looking at a different outcome. Many thanks again for excellent service."
By Andrew R 1 year ago
"Henderson Connellan has been our automatic choice of agent for selling several properties over time,, also for guiding us when seeking to acquire a new home.. All of the Market Harborough team have been totally professional; Tom Cheshire, in particular, has always accurately interpreted our requirements. Now, in the autumn of our years, he has found us the ultimate retirement bungalow..
To anyone considering the sale of their existing property - and, indeed, welcoming assistance with the purchase of a new home, look no further than Henderson Connellan."
By Brian M 1 year ago
"The sale of out house took a lot longer than we anticipated (through no fault of Henderson Conellan). The sales team at Henderson Conellan made what could have been a very stressful time a lot easier with their constant calm, pleasant and polite manner. I'd have no hesitation in recommending them to anyone seeking to sell their house."
By Roy W 1 year ago
"The salesman, Tom Cheshire, was courteous, informative, and positive throughout without being pushy. The office staff, Abby and Sally, were at all times, similarly courteous and helpful. A pleasure to have bought our new house through Henderson Connellan"
By Ron R 1 year ago
No comment left for this review.
By ritesh m 1 year ago
"Just want to say a big thank you to the Corby and Market Harborough branch for helping through both selling and purchasing a new property! I've really appreciated you all being there at the end of the phone to answer my endless amount of questions! "
By Sophie W 1 year ago
"Have used HC twice now main contact being Tom and will continue to use for future sales..
Each time have provided great service,photography etc and we have benefitted from their previous client relationships with potential buyers.
Both properties sold in 2 days.
Job well done!!
By Liz M 11 months ago
"Holly was helpful and understanding of my requirements and position. She was very honest when problems arose and supportive of my final decision."
By KATHERINE W 11 months ago
"The team at Henderson Connellan go above and beyond to make the selling of your property as easy and stress free as possible. Nothing is too much trouble and they work hard to deliver a stunning brochure and conduct the viewings often staying beyond the working day to deliver the sale. Having undertaking viewings with other Estate Agents Henderson Connellan are far superior in their professional approach I would have no hesitation to recommend them to anyone.
Henderson Connellan make what can be a stressful time bearable and work closely together as a great team to ensure both the seller and purchaser are informed and updated promptly at all times.Cant fault them! "
By Vanessa H 10 months ago
"Henderson Connellan are amazing and I would not hesitate to recommend them to anyone buying ir selling a house in Market Harborough.
David came round to do the valuation, very professional and personable. The whole team then came round the following day to look at the property. They asked intelligent and searching questions and I felt confident they would be able to describe the house and answer any questions any one coming into the shop asked.
Viewings were always notified in advance. Holly put a detailed set of lock up instructions together for the team as we were on holiday at the time of the viewings. Conan and Tom patiently waited while prospective buyers looked round and the people who did buy our house told us they had been in looking at it for almost two hours with Conan! What patienceand determination to put the customer first.
Abby chases the sales and was always updating us on what was happening. She was very professional, never lost her temper, even when I felt it would have been justified and simply focussed on keeping the sale on track.
I could not have asked for a better team. The house sold very quickly, due to some extent to the marketing, enthusiasm and dedication of the whole team.
I would always recommend Henderson Connellan to anyone who wanted the best estate agent in Market Harborough to sell their home. Thank you!"
By Maureen B 7 months ago
"From the moment we walked in the door we were greeted by Tom with his enthusiastic handshake I felt at home. Tom was insistent that he could sell our house with no trouble ,I didn't believe him but it went live on the Monday and sold on the Friday.a feat that was also down to the delightful Holly. I must also mention Danielle although she was in the background but it was clear she was part of a great team.
So having sold the house we were introduced to the lovely Abby who was responsible for following the sale through. How I tried the patience of this lady but never once was she anything but super in her dealings with us.
Having had contact with two other agencies during this period I can honestly say that didn't even rate on the same scale as Hendersons and we thank all the team for the warm reception they always gave us when we walked through the door.and would recommend them every time for being a first class agency and doing a first class job. Well done and thank you all
By David D 7 months ago
"We purchased a property through Henderson Connellan and can honestly say that they were the only silver lining in what turned out to be a very stressful and drawn out process (due to bottom of chain).
The entire team, particularly Abby, were always the most up to date (including being ahead of our solicitor and our own estate agent) with information regarding the entire chain and were always willing to help. They were approachable, supportive and understanding throughout.
I would not hesitate to recommend their services and will definitely be using them ourselves, should we move again. "
By Holly L 7 months ago
"This agent stands head and shoulders above the others in Market Harborough. I searched for a suitable property for over a year before finding my home and the team helped me along the way with a professional and friendly attitude. Over that period my experience Holly, Tom and Danielle were excellent and I would have no hesitation in appointing them if I was ever to decide to sell my home. Thanks team! "
By Stephanie O 5 months ago
"Henderson Conellan provided a professional service throughout the sale of our property and the purchase of our new home. I would not hesitate to recommend them."
By Guy C 5 months ago
"Henderson Connellan were communicative, personable and helpful throughout all our dealings with them. I wouldn't hesitate to recommend them if you are looking to sell your house."